The Skilled Communicator
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The Skilled Communicator


This article, written by Jodi Knox, discusses how action dialogue is the accumulation of parts – insights, ideas, observation, awareness, and so on – leading to shared understanding and committed action.  In the relentless effort to accomplish objectives and achieve results, the most common complaint you hear from leaders is that “nothing’s happening” or “things aren’t moving fast enough.”Creating and maintaining action is central to success.  There is the kind of action where people go through the motions and things get done yet there isn’t much energy behind it. This yields going-along type action where you may get what you ask for but seldom more and often less. To get whole-hearted action for an initiative where people are energized and behind a plan involves a process which builds commitment and generates action.  Moderating dialogue processes builds understanding and support across critical stakeholders and creates committed agreement for action. In effective...
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