Alan Harlan at Best Practice Institute
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Expert Detail


Alan is a Technology Executive with over 28 years of progressive global operations, business management and global sales experience. His companies have provided SDLC (Software Development Lifecycle) services, Enterprise Software, and IT Outsourcing. He has extensive European, Americas and Asian Market Experience with over half of his work time devoted to physical onsite management.

Alan comes from SoftServe Inc., a Leading Provider of SDLC Services, where he served as CEO and a Board of Directors Member. SoftServe markets include North America and European clients with Eastern European delivery operation centers located in Ukraine, Bulgaria and Poland. Alan repositioned the company for globalization by expanding sales and delivery markets, verticalization, leading acquisitions and adding Value Added Services. Previously he served as EVP & General Manager of the Software Product and Platform Division and President of the Software Management Solutions Division for Symphony Teleca Corp. STC is a Global Software Solution Firm based in Palo Alto, CA. Alan's management, delivery and sales responsibility included North America, Latin America, India, China, Western Europe, Scandinavia, CIS, and Eastern Europe. He also served on the BoD of Summus Software Corp, A Venture-Backed IT Operation Management Software Company, for Symphony Technology Group, a Palo Alto, CA Private Equity Firm which also held Symphony Teleca.


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