You Can't Be Champion Unless you Keep Score
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You Can't Be Champion Unless you Keep Score

If this were the Olympics, it would be obvious to all that you couldn’t become a champion without measuring results. In fact, the definition of a champion is "the one with the best results.” In the general business world the use of numbers and metrics is part of life.  CEO's, CFO's and shareholders all measure results using numbers and dollars.  Within all major firms all projects, products, and business units are evaluated on the basis of numerical results.  However, in direct contrast, we within HR resist using metrics, almost like developing them was the equivalent of a root canal.  This article discusses the dramatic differences between the two approaches and the three primary reasons why HR professionals resist the use of metrics.  Written by John Sullivan.