A retention program designed to help employees align their interests, values, and skills with rapidly changing business needs through a set of integrated activitiesCognizant that a clear assessment of the current state versus the desired outcomes was critical to the success of the retention strategy, a needs assessment was conducted as a first step.A multidimensional needs assessment incorporated a variety of approaches. Both quantitative and qualitative data were gathered from existing information, including employee surveys, business plans, and exit interviews. While it is generally agreed that a percentage of employees are reluctant to state the real reason for leaving a company at the time of departure, it was also felt that patterns and trends around lack of development opportunity clearly surfaced as a top issue.Given this data that pointed to a proactive, internal career development strategy as key to positively impacting retention, a process was designed to ensure that addition...
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