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A.O. Smith Corporation: Integrated Talent Management

This case is a summary of A. O. Smith Corporation’s journey towards aligning and developing talent within a global business environment.  All salaried employees participate in the core talent management process – performance management.  This includes goal alignment, skills assessment(s) and individual development planning and is provided to employees in multiple languages. This process is really a springboard to other talent management systems that will be described in this case study.

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