Strategies for Capturing Lost Knowledge for Employee Exits
Knowledge held closely is an asset. Knowledge shared is a treasure. With all the investment in corporate knowledge management systems, so much still depends on human nature. And, that presents a real risk to organizational performance and futures.
In an economic ecosystem that tolerates and promotes employee movement among
organizations over a life’s career, the cost of lost knowledge can be enormous for employers.
It’s reasonable that an employee would “own” knowledge and experience in which s/he were
critically involved by nature of their participation. However, their rights to its use are largely
restricted only by circumstance.