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Coaching is the goal-oriented practice of supporting, guiding, and directing feedback to support learning and growth development. Coaches range from internal leaders, HR, managers, selected subject matter experts, external leaders, and at times peers. Commitment to development, relationship chemistry, clear methodology, and a focus on the future are key success factors. Coaching is heavily an in-person approach; however, virtual and blended coaching is growing in popularity.

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Microsoft Front Lines

By Shannon Banks /Prior HR Director, Microsoft Western Europe

At Microsoft, the top 4% of high potential leaders are selected to participate in Bench, a global leadership program that is designed to accelerate development. As part of Bench, senior executives participate in Front Lines, an award-winning action-learning experience linking learning directly to bu... Read More

Are We All Biased? Yes- Unconscious Bias in the Organization

By Neal Goodman /President of Global Dynamics, Inc. and Leader of Global/Cross-cultural/Diversity and Virtual Training, Coaching & Consulting, Global Dynamics, Inc

The implications of unconscious bias are clearly that the best and brightest talent is often made to feel unwelcome, invisible and not important for the success of the organization.  This results in employees who are detached and likely to take their talents elsewhere.  Organizations are slowly ... Read More

Adult Learning and Development

By /President of Global Dynamics, Inc. and Leader of Global/Cross-cultural/Diversity and Virtual Training, Coaching & Consulting, Global Dynamics, Inc

While there may be widespread acceptance that ‘learning’ is, and will continue to be, a key differentiation between short and long term business success, there are few definitive answers as to HOW this learning can occur. new generation of employees and manage The unique learning styles and pref... Read More
This article, written by Marshall Goldsmith, Howard Morgan, and Marc Effron takes a look at the impact of co-workers and the impact of coaches through a review of research results in five major organizations.  The purpose of this article is to review their approaches and their levels of success in ... Read More
Action Learning Lab beginning June 2009 JOIN LAB NOW Request to join this Action Learning Lab to learn, share, and create Best Practices in Executive Coaching. This group will be composed of 8-12 of your peers from Fortune 500 companies, Universities, Government, and the Military. Eac... Read More
Any human, in fact, any animal will tend to repeat behavior that is followed by positive reinforcement. The more successful we become, the more positive reinforcement we get – and the more likely we are to experience the success delusion.I behave this way. I am successful. Therefore, I must be suc... Read More
You are invited to participate in a unique opportunity to become a leading expert in Executive Coaching, Collegial Coaching, & Mentoring. Join a close group comprised of your peers from Fortune 500 & Global 1000 companies. Each group will be professionally moderated and will meet on-... Read More
Peter Drucker has a great way with words. He distills meaningful concepts into short phrases more effectively than anyone I have ever met. I have had the privilege of being on the Board of the Drucker Foundation (and now the Leader to Leader Institute) for many years. At one of our early Drucker Fou... Read More
In my role as an executive coach, I am asked to work with extremely successful leaders who want to get even better. They are key executives in major corporations. They are very intelligent, dedicated and persistent. They are committed to the success of their companies. They have high personal integr... Read More
Providing feedback has long been considered to be an essential skill for leaders. As they strive to achieve the goals of the organization, employees need to know how they are doing. They need to know if their performance is in line with what their leaders expect. They need to learn what they have do... Read More
This article, written by Bill Hawkins and Lori Riordan, discusses how to become a skilled manager – not a manager of corporate “tenure”. Although, promotion of unskilled managers can occur in any organization regardless of size, age or stage in the life cycle, it most frequently occurs in star... Read More
We argue that leadership development is inevitably affected by on-the-job context. We define context as including the elements of a work and organizational setting that influence behavior. Especially important are those elements in the immediate work setting that are controlled by one’s supervisor... Read More
This document contains photographs from the first annual Senior Executive Board meeting held in Chicago, IL, USA on June 14-16th, 2006.  It also contains a description of events that occurred during the Senior Executive Board meeting in the view of This document contains 11 photographs from the fi... Read More
This article, written by Jodi Knox, discusses how action dialogue is the accumulation of parts – insights, ideas, observation, awareness, and so on – leading to shared understanding and committed action.  In the relentless effort to accomplish objectives and achieve results, the most common com... Read More
In this article, we suggest blending three essential organizational capabilities to maximize the impact of leaders: individual learning, organizational learning and delivering desired results.  To do so, Action Learning is taken to the organization level and enabled through information technology. ... Read More
For those who collect useless items of trivia, it may be interesting to know that there are more synonyms for the word “drunk” than any other in the English language. There are also more books, articles and dissertations on leadership than any other topic of management. Whether you find either i... Read More
As business becomes more and more global, many organizations are asking themselves if an effective leader in one country or region can duplicate her or his success on a worldwide level?For example, Lucia Mannone may have a proven track record in the southern European region, but is she still able to... Read More

Managing Work and Values

By William Rothwell /Professor of Education (Workforce Education & Development)

This article is meant to encourage you to reflect critically about the role of executive replacement. The article explains why succession management has garnered increased global attention and is likely to continue to do so for some time. Secondly, it defines succession management and summarizes how... Read More
At the BPI board meeting last June in Chicago, I was the “minstrel-in-residence,” bringing a musical dimension to the three and a half day proceedings, and reflecting the progress, learning, and feelings of the meeting, and engaging the board to express themselves in song. BPI president and CEO,... Read More
The purpose of leadership development is to build leaders who know how to increase organization capability that delivers current and future earnings consistent with firm values.  In this article we argue that it is the job of leaders at all levels to create sustainable shareholder value and to be a... Read More
The Business Case for Executive Assessment: Why Assessment in Challenging Times Can Enhance Productivity and Be a Talent “Game Changer” By Linda Sharkey, Ph.D. Paul Eccher, Ph.D. Background: The “war for talent” is an often heard mantra of today’s CEOs. This issue was identified as ear... Read More
Negotiation training is very much in vogue.  Public, private and not-for-profit organizations are investing heavily in both in-house and externally delivered negotiation training.  Even a modest improvement in the negotiating capabilities of senior managers can translate into dramatic increases in... Read More

Value Diversity and Inclusion

By Judith H. Katz /Dean's Council, College of Education at the University of Massachusetts

An organization that not only recognizes, but also leverages the diversity of its workforce and creates an inclusive culture that supports everyone in the organization to contribute will see positive, substantive change resulting in higher performance. Despite the fact that “diversity” has been ... Read More

You Can't Be Champion Unless you Keep Score

By John Sullivan /Dean's Council, College of Education at the University of Massachusetts

If this were the Olympics, it would be obvious to all that you couldn’t become a champion without measuring results. In fact, the definition of a champion is "the one with the best results.” In the general business world the use of numbers and metrics is part of life.  CEO's, CFO's and sharehol... Read More

A Common Tool and Language

By Ralph Jacobson /President At The Leader's Toolbox, Inc.

This article, written by Ralph Jacobsen, describes how the majority of leadership development activities fail to significantly improve organization performance. This article reveals that it may be highly beneficial to shift the emphasis from developing individual leaders’ skills to developing shar... Read More
Skillrater.com, an online social network that went live this week, makes it easy for members to request work performance ratings from overseers, co-workers and direct reports across a domestic and global workforce. “This is the future of 360-degree assessment and social learning,” said the netwo... Read More

Case Studies

Two companies will be highlighted in this article:  Becton Dickinson-Japan, a medical equipment company, and Hughes Supply, a building materials wholesaler, since acquired by Home Depot. Each company needed a robust talent management system to support aggressive business goals and growth. In each c... Read More
This case study describes the design of a comprehensive, multi-module leadership development program that was created to anchor an evolving talent management strategy.   ... Read More

BP Amoco: Integrated Leadership Development

By Candy Albertsson /Talent management consultant, innovator, and speaker, Albertsson Consulting Group, Inc.

This article outlines an integrated leadership development system based on leadership competencies that leverages assessment and a worldwide, high-potential development program as the cornerstone for developing future top leaders.In this article you will find:•    Company Description•    T... Read More
This article outlines a global training program for sales executives that develops business leadership capabilities through training seminars, partnerships with senior managers, and action learning.In this article you will find:•    Training Colgate-Palmolive’s Global Sales Leaders•    C... Read More

The MathWorks

By Elizabeth Haight /Vice President, The MathWorks, Inc.

This article outlines a "just-in-time" transition to a cross-functional team structure, bolstered by action learning, exposure to senior executives, and team leader rotation, in order to make dramatic improvements in the efficiency of the operations department. In this article you will find: Objecti... Read More
This article outlines the Management Development Program and Leadership Acadamy that emphasizes action learning teams as the key to performance enhancement and cultural change in a technical environment.In this article you will find:•    Strategic Issues Facing MITRE•    The Management Dev... Read More
In 1989, SmithKline Beecham was formed through the merger of SmithKline Beckman Corporation, located in Philadelphia, PA, and The Beecham Group in London. Beecham had comparatively few programs in the way of human resources development, while SmithKline Beckman had a process but no consistency in ho... Read More


By Dr. Sandy Wells /Building strong leaders for government!

Creating support among all members of organizations for organizational change is a difficult task. How do change architects create the understanding and increase the readiness and enthusiasm for change, while simultaneously managing the fear process to create a “change by design”? The focus of t... Read More


By Suzanne Browning /BPI Expert

A leadership development program designed to broaden identified successors to executive positions and prepare individuals for a variety of new assignments while delivering solutions to top management through action learning and personal development.The Executive Development Program (EDP) was establi... Read More
An integrated leadership development and succession planning system designed for executives that leverage 360-degree feedback, a leadership skill/competency model, and individual development planning.This chapter introduces the framework, processes, and tools currently used at Sun Microsystems, Inc.... Read More
A performance management and development process designed for managersand individual contributors that includes setting expectations, driving continuous communication about performance, and assessing employees against performance results, development results, and competencies.In February 1998, Case ... Read More


By Derek A. Smith /BPI Expert

A performance management system designed to develop employees’ knowledge oftheir roles and responsibilities while aligning their performance in support of the company’s strategic business goals through such tools as 360-degree feedback and a focused competency model.The goal of Sonoco’s Perfor... Read More
OVERVIEW OF BUSINESS THINKING:  The concept behind the business thinking curriculum for sales was that the sales executive should think like a business owner.  They should think about the customers of the FedEx customer.  What kept the FedEx customer awake at night when they thought about the pro... Read More
Background Buckman Laboratories is an international, family-owned, specialty-chemical company with headquarters in Memphis, Tennessee, USA.  For more than fifty years, Buckman has provided the world’s leading industries with a broad range of specialty chemicals for the papermaking, water treatme... Read More
A retention program designed to help employees align their interests, values, and skills with rapidly changing business needs through a set of integrated activitiesCognizant that a clear assessment of the current state versus the desired outcomes was critical to the success of the retention strategy... Read More
The president and the chief operating officer of AmericaSpeaks reveal an exciting new model for citizen engagement and democratic deliberation that demonstrates the power of citizens coming together, productively, to influence important policy decisions that impact their lives – locally, region... Read More

Barclays: Global Leadership

By Brian Anderson /Senior Recruiting Specialist, Contech Systems Inc.

This article outlines a strategic initiative based on assessment, action learning, and coaching that is designed to develop and sustain a global leadership culture.This article includes, but is not limited to, the following steps:•    Building the Business Case for Leadership Development•  ... Read More

A Global Career Development Process (Career Fitness) for all employees designed to create a culture for continuous learning and personal responsibility for career growth through career management, coaching, and advising.

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This case study describes the systematic approach employed by Intel Corporation’s Fab 12 Organization Development Team (ODT) to successfully launch an innovative, nontraditional way of developing leaders.  Applying a rapid prototype design strategy, the ODT delivered an in-depth leadership develo... Read More

Johnson & Johnson: Global Leadership Development

By Charles J. Corace /Adjunct Prof. & Consultant, Arcadia University

A global leadership development program that leverages 360-degree feedback, action learning, and one-on-one coaching to drive change in the business and develop a global leadership pipeline.This article illustrates a highly integrated organizational intervention developed to grow leadership talent a... Read More
Big change, fast—that was the demand made on Lockheed Martin’s tactical jet business. The alternative to meeting this change challenge was not only to lose the largest defense contract in history, but also to become a second-tier subcontractor at best, or be put out of business at worst.  This ... Read More
This article outlines a "just-in-time" transition to a cross-functional team structure, bolstered by action learning, exposure to senior executives, and team leader rotation, in order to make dramatic improvements in the efficiency of the operations department. In this article you will find: Objecti... Read More

MediaOne Group: Coaching and Mentoring Program

By Elizabeth Thach /Distinguished Professor of Wine, Professor of Management, Sonoma State University

A coaching and mentoring program leveraging 360-degree assessment, individual coaching, follow-up surveys, and customized coaching workshops that is designed for the follow-on support and development stages of the leadership development system at MediaOne.

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This article outlines a leadership competency-based process of nomination, individual assessment, development planning, and ongoing coaching support to improve leadership development and bench strength in the increasingly competitive utilities marketplace.In this article you will find:•    Impl... Read More

SIAC Case Study:360-Degree Feedback

By Cheryl Lazzaro /Vice President, Corporate Director,Human Resources, DMJM Harris/AECOM Corporation

This article outlines a competency-based leadership development system that leverages external coaching, 360-degree feedback, and individual development planning for all managers in the organization within the rapidly changing industry of information technology.In this article you will find:•  ... Read More

This model portrays Hewlett-Packard’s follow-through process for Dynamic Leadership.  It includes the model for the follow-through process and all relevant information.

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A 360° assessment-based leadership development initiative for leaders at all levels of the organization, designed to work in conjunction with the organization’s human resource strategic plan and performance management process. Introduction/Background AlliedSignal is an advanced technology and m... Read More
Critical to the success of an organization is having a steady supply of leaders with the right skills in the right jobs. Facing the possibility of a number of retirements across all levels of leadership, Southern Company has developed robust succession planning and leadership development processes t... Read More

Bank of America: Executive Onboarding

By Brian Fishel /SVP Talent Management, Key Bank

The Bank of America is the first true national retail banking brand in the United States. Over the last two decades, the bank has grown dramatically, primarily through acquisitions. It began as the small regional North Carolina National Bank and has become one of the largest companies in the world. ... Read More
A summary of the design and implementation of a corporate-wide executive coaching program for high-performing and high potential senior leaders at Agilent Technologies. APEX features a customized 360° feedback leadership profile, an international network of external coaches, and a “pay for result... Read More
This chapter describes five separate initiatives that have been introduced in the past eight years to strengthen the areas of performance development, succession planning, and leadership development. For each initiative we describe how and why the changes were introduced, how they have been refined,... Read More
This leadership development case study describes the innovative approach used by First Consulting Group to design and implement a unique skill, knowledge personal growth program for the Firm’s mid and senior level executives. First Consulting Group is an acknowledged market leader in providing inf... Read More
This case study describes a global high-impact leadership development intervention with real business impact that is achieved through a robust diagnostic and assessment process, GE values, the three lenses of leadership, storytelling, futuring, uncovering of peak performance, systems thinking, and f... Read More
This case study describes the dynamic transformation process of HP sanctioned by the CEO in which over 8,000 managers throughout the world were developed through key principles of accelerating high performance and alignment and executing with accountability.  The program’s most successful key fea... Read More
The following case study will examine the path of Honeywell’s successful Aerospace business in leveraging Six Sigma as the core productivity strategy that will fuel its aggressive growth plans.  It examines how Honeywell has successfully evolved Six Sigma from a process improvement initiative to ... Read More
This case study describes the systematic approach employed by Intel Corporation’s Fab 12 Organization Development Team (ODT) to successfully launch and innovative, nontraditional way of developing leaders. 1 The ODT works at the manufacturing-site level (not corporate), responding to specific ch... Read More
The opportunity for ongoing learning and development is a commitment Microsoft makes to all employees. Microsoft invests more than $375 million annually in formal education programs directed at the employee, manager, and leader that are offered by the Corporate Learning and Development groups and ot... Read More
  Sales meetings, sales quotas, sales conferences, sales training…all such initiatives  typically include a lot of talk about selling better and selling more, but then the sizzle slowly turns to fizzle. This repeated phenomenon is often directly related to the fact that many initiatives lack foc... Read More

This model portrays a sample agenda for GE Capital’s Executive Leadership Development Symposium (ELDS). It includes a sample agenda and relevant information.

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BPI Senior Executive Board Research Digital Tools - Using HR Analytics in a Powerful Way

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

This report looks at 6 multinational, blue chip organizations all at slightly different stages of their strategy to deploy HR Analytics and put it at the heart of their decision-making culture. The organizations reviewed in this report are shown below. 1. Google 2. Coca-Cola Enterprises (CCE) 3. ... Read More

Management Strategies for a GM within a Matrix Organization

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The Study Seeks to Identify Effective Work Solutions, Communication Methods, and Management Strategies for a GM within a Matrix Organization. Read More

Talent Management Makes Matrix Organizations Work

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

For business to adopt and deliver through a matrix organizational structure, it must make significant deep and broad changes. Some of them include: the alignment of people, performance, and purpose, the design of decision processes and assignment of clear accountabilities, the assessment of and t... Read More


By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Continued global commercial volatility and unpredictability means talent strategies are constantly evolving. Talent scarcity remains a pressing concerns for most HR principles and this is being reflected by a heavy strategic focus on talent sourcing and retention. Surprisingly, in a time of b... Read More

Retaining Employees in the Liquid Workforce

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

I put the following quick-react-report together in response to questions concerning how to retain employees beyond the first few years in the organization. Read More

Next Generation/Multigenerational Workforce Transformation Research Report

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The global workforce is made up of 4 generations. By 2025 there will be five generations in the workforce. Each generation displays some unique behaviors and how they perform tasks. Although multiple generations in the workforce are not new, the makeup of the workforce and the reliance on technology... Read More

Successful Co-Located Human Resource Business Partner Alignment

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Re-alignment of Human Resource Departments from transactional to the transformational has been taking place for the last 20 years. In the past, HR departments were more of a support organization. Many Senior Managers and Executives believed that Human Resource Departments should be more strategic in... Read More

Best Practices in Consultative Selling, Consensus Building, and Negotiation

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Consultative Selling is a process that builds relationships. It makes sales, but as important, it secures a continuing partnership. The process takes its time to draw specific information from prospects that gives dimension to the customer’s needs and wants. This information then provides the d... Read More

3 Studies in Process Leadership Technology

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Process leadership is a big picture approach, a holistic, whole systems look. It aims to build or re-engineer effective processes and manage them for the delivery of business goals. Read More

Best Practices in Contingent Workforce Transformation

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The US Department of Labor defines a contingent worker as “a temporary member of an organization who does not possess a contract for permanent employment.” Under that guidance contingent workers include, part-time, contractors, on call, workers hired for a specific period, professional employmen... Read More

Successful Co-Located Human Resource Business Partner Alignment

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Re-alignment of Human Resource Departments from transactional to the transformational has been taking place for the last 20 years. In the past, HR departments were more of a support organization. Many Senior Managers and Executives believed that Human Resource Departments should be more strategic in... Read More

Punishment or Development: What is the purpose of Today’s Performance Management Processes?

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Over the last few years, a growing phenomenon in performance management (PM) throughout premier companies such as Adobe, General Electric, and JP Morgan Chase has been exchanging the traditional annual performance review for a system of ongoing development discussions. Why has this phenomenon beg... Read More

4 Keys for Aligning Talent Strategies in Emerging Global Markets

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

When business dictates the next step is stretching outside the U.S., organizations must tread with care. While the company may have a domestic talent strategy, there is much to consider when looking for overseas talent. Each country has its own unique set of challenges, from how to obtain and tra... Read More

Contingent Workforce Research Report

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

This report begins with a discussion of the different options available for managing a global contingent workforce program. The data for the program options were gathered from reports and interviews. The discussion is followed by the interviews, summary of results, recommendations, and list of re... Read More

Most Loved Workplace Research

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

A new study from Best Practice Institute has revealed some surprising results. In a global survey of over 150 Fortune 1000 organizations companies, we’ve shown that employees who love their workplace are up to 4 times more likely to perform at a higher level than those who do not. This reveal dat... Read More

Test and Learns

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

“Test and Learn” is a term given to business practices aimed at accelerating performance. It assumes that learning is largely a heuristic behavior of trial and error. It’s a pragmatic learning experience in which people are satisfied with “good enough” solutions that could be optimal ... Read More

Benchmarking Best Talent Practices

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

1. Mentoring Programs Best Practices 2. Best Practices on Creative Approaches to High Potential Identification 3. Moving HR Technology – best practices in switching HRIS/HCM providers 4. Best Practices in Rotational Development Programs 5. Best Practices in Performance Management Transitio... Read More

Comparison of Performance Management Vendors

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The following is a survey of tools that enable the employee feedback that supports performance appraisals. The intent is to identify and measure those tools that compete directly with Skillrater. I have found that the “big” tools serve Human Resources and Human Capital Management in extensivel... Read More

Matching Analytics to HR’s Chief Goals

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Almost every aspect of workforce management and top talent identification is viewed as a “high” or “very high” in terms of importance by the HR professionals in our survey. This shows that analytics has the potential to impact talent management at every level but may also signify that anal... Read More

4 Keys for Aligning Talent Strategies in Emerging Global Markets

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

When business dictates the next step is stretching outside the U.S., organizations must tread with care. While the company may have a domestic talent strategy, there is much to consider when looking for overseas talent. Each country has its own unique set of challenges, from how to obtain and tr... Read More
When faced with a crisis that threatened everything they stood for, 600 people from across the country representing all functions and levels of this organization came together to share their concerns and hopes for the future. As they listened to each other, participants quickly recognized how import... Read More

Live Webinars

The future is now, and if personalized adaptive learning isn't a part of your current learning strategy, you may be falling behind. Adaptive learning delivers personalized, impactful, measurable, engaging learning and is easy to deploy using your content. Traditional learning can waste milli... Read More
John Nelson is a veteran of organization transformation. Whether it is the result of an integration from a merger/acquisition or due to an internal reorganization, John has built a model based on his personal experiences with organizations such as Diversey, Ritz-Carlton Hotels, Baxalta, Cargill, Med... Read More

STORY MARKETING: Clarifying your employer brand message

By David Mann /Story Building and Storytelling Specialist, High Stakes Presenting

Everyone knows using stories will increase brand awareness. But what if you could also turn your brand message into a repeatable story? What if every staff member and client said the exact same thing about your company? David shows you how stories can be much more useful than just case studies and a... Read More
Sally Helgesen is the bestselling author of seven books including her latest book, "How Women Rise," co-authored with Marshall Goldsmith. In this session, Sally will draw on decades of stories and insights to identify the twelve most common habits that undermine women in their quest to become more s... Read More

Digital Tools - Using HR Analytics in a Powerful Way

By Agnes Johansen /Vice President People and Leadership, Equinor

HR needs to become a more active business partner to leaders in helping them make more informed leadership decisions. In order to do so, HR must take part in the process of providing data in a highly participative and contextual manner. In an effort to become better at using digital tools for HR an... Read More

What Leaders need to know in order to create and sustain an agile organizational culture

By Mary Eggers /Senior Partner and co-developer of “Whole-Scale® Change.”, Dannemiller Tyson Associates (DTA)

Working with organizations around the globe, we have found it universally true that people support what they help to create. This session focuses on a few of the robust Whole-Scale® principles and models that support an agile, empowered culture. Read More
VR and AR are here. Apple ARKit and Google ARCore are turning two billion phones into a magic lens that can arm your workforce with superpowers. Full-body VR offers a digital rehearsal space of such convincing verisimilitude that learners feel they are actually there. How are Fortune 500 companies d... Read More
Leaders who develop and maintain a workplace culture infused with connection so that people feel included, supported and part of the team, see a marked difference in performance. Employees who feel connected to people at work are not only healthier and happier, they are also more productive, more en... Read More
Bruce Cryer draws upon a diverse professional background in business management, leadership development, and resilience training, along with refined artistic skills as a singer, writer, dancer, and photographer in helping people find their creative brilliance in business and personal life. Bruc... Read More
The idea is to frame all leadership competencies in a two dimensional grid. On the x axis are the 3 meta-skills of leadership: Identify, Build, and Drive. On the y axis are the four dimensions of leadership: Know and Grow Yourself, Know and Grow Your Team, Know and Grow your Organization, and Kn... Read More

On Demand Webinars

Businesses, especially global ones, are challenged to keep pace with the speed of change in their industry. Emerging competition, regulatory standards, M&A’s, new technology, and changing customer demands are forcing organizations to rethink their business models, corporate culture, organizational... Read More

Best Practices in Finding & Retaining Skilled Workers in Challenging Environments

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Filling the talent pipeline for skilled workers can be a challenge. Talent acquisition should not hold back growth for technology-enabled manufacturing. How can organizations find and retain talent in challenging environments? Companies are thinking creatively to find ways to address talent short... Read More

Best Practices Next Generation/Multi-Generational Workforce Transformation Research

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

What kind of flexibility, agility, and changes are needed to acquire, hire, develop, and enable the high performance of the next generation/multi-generational workforce? Read More

Talent 2.0: Shifting to Human Capital

By Michael Arena /Chief Talent Officer, General Motors

Michael Arena shares his insights from his book, Adaptive Space which describes how connections, ideas, information, and resources allow for greater innovation and adaptability in your organization. Read More

Senior Executive Board Best Practice Benchmark-It: Creating a Culture of Coaching

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

BPI Research Presentation - Best Practices in Talent Management Transformation

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The BPI Senior Executive Board holds a benchmarking and dialogue session the second Tuesday of each month. Come prepared to learn and share your knowledge and expertise - as well as take part in BPI's process of team development and transformation online. Each Senior Executive Board member may bring... Read More
The BPI Senior Executive Board holds a benchmarking and dialogue session the second Tuesday of each month. Come prepared to learn and share your knowledge and expertise - as well as take part in BPI's process of team development and transformation online. Each Senior Executive Board member may bring... Read More

BPI Research Presentation - HR Business Partner Alignment

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The BPI Senior Executive Board holds a benchmarking and dialogue session the second Tuesday of each month. Come prepared to learn and share your knowledge and expertise - as well as take part in BPI's process of team development and transformation online. Each Senior Executive Board member may bring... Read More

Best Practice Benchmark-it - Transforming Culture after Merger, Acquisition and major change

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Enabling our company to transform after a merger/acquisition/major change, yet harnessing the existing momentum and bringing them along. Read More

Leadership During Crisis

By Martha Johnson /White House Office's Office of Presidential Personnel, Clinton-Gore Administration and Former Administrator, GSA

Inspired by first hand accounts and interviews with leaders throughout the public and private sector, leadership expert Harry Hutson and for GSA Adminstrator Martha Johnson examined leaders effected by tramautic events such as 9/11, the Oklahoma City & Boston bombings, Hurricane Katrina, hostile tak... Read More

Benchmark-It Webinar: Employee Learning & Development

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Many organizations shifting to centralizing operations, infrastructure, and methods, purposefully tie learning and experiences to programs and business objectives, and customize learning through virtual learning tools, mobile accessibility, apps, short burst videos, and more. In an organizational se... Read More
Best Practice benchmarking is a critical first step toward developing and designing a leading edge program, system, or intervention within your organization. Before you venture out on your own to diagnose your own system, or if you have already begun designing, it is sage advice to look externally t... Read More

Giving Performance Feedback Live

By Paul Plotczyk /CLO, Best Practice Institute

"Do a performance appraisal! Can I give a speech instead?” Although studies have shown that one of the most feared tasks amongst people is to give a speech, many managers would argue that giving performance feedback may rank higher. Most of us have forgotten that the primary purpose of conv... Read More
Michele Ryan, HR Director at McDonald’s Restaurants (UK), will present the business need, design, and implementation of programs and practices that support women's leadership development at McDonald's (UK). Michele and her team have an effective, evolving approach to both talent and implementation... Read More
Virgil Smith, Vice President of Talent Acquisition and Diversity at Gannett will present the business need, design, and implementation of programs and practices that support leadership bench growth at Gannett. His effective approach to implementation is an excellent example of how to achieve a goal ... Read More
Join Louis Carter and Christi O'Neill as they reveal the best and next practices of 2013, based on BPI research and conversations. Learn what organizations are doing to promote transparency through talent programs and data planning. Engage and share your talent challenges and success stories! Read More
Join Dan and Pam as they present on Monsanto's Leadership Agility Platform and approach! Together, they will share best practice elements and stories from their leadership development platform, describe the four agility types focused on and explain how they utilize a Matrix structure to enhance inno... Read More
We will demonstrate the key features of the BPIworld social learning platform. At the end of the webinar, we will hold a question and answer period. Read More

Hilton's Global Leadership Development Program

By Sue Hale /Vice President, Leadership Development, Hilton Worldwide

Hilton's leadership development programs have been in place for a number of years and are regarded as being amongst the best in the hospitality industry, with rigorous selection criteria, senior executive involvement and structured development journeys. As Hilton takes on new challenges they must c... Read More
Performance Management continues to be universally of the most challenging activities, with many companies losing a whole quarter of productivity at review time. The emphasis continues to be on technology and measurement solutions, instead of tackling the challenge where it is hardest: changing the ... Read More
Recent surveys continue to show levels of job satisfaction and employee engagement to be at record lows. This is a crisis for business and individuals alike. Based on his NY Times bestseller, We: How to Increase Performance and Profits Through Full Engagement, Kevin Kruse presents conclusions from s... Read More

The Power of Human Emotional Needs in Talent Attraction and Retention

By Bjorn Martinoff /BPI Expert & President F1C International, F1C International - Executive Development, CEO Coaching, Business Turnaround and Business Breakthrough Creation

You can buy a person's backbone but you cannot buy his heart, they say. Surely, there has to be a way for the organization to keep the performers going and the inner fuel burning. Why is it that some people seem to only have the paycheck in mind at work while others will work for free? Why is it ... Read More
Smart employers use stories to amplify the effectiveness of all aspects of their talent management and development process, including employer branding, new hire orientation, employee engagement, training, and coaching. Companies with great Employer Brands use stories to communicate what makes th... Read More
Most research has proven that the first 90 days are critical to the success of a new leader. Too often they fail to make an impression, or come on too strong, neither of which is effective. Getting oriented to a new job, new culture, new people is key. Most onboarding programs do not provide all the... Read More
Haig Nalbantian is Senior Partner and Founder/Leader of Mercer Workforce Sciences Institute Read More
International trainer, Ilene Bergelson, takes participants behind the scenes of her practice to share the process, discoveries and outcomes of executives in pursuit of greater impact, stronger, more meaningful professional relationships, and a more cohesive communication culture in their organizatio... Read More
In this webinar, Andy will show how the combination of high trust, strong leadership and expert collaboration directly links to outstanding business performance. He will cover the three important factors on which people base their trust. Andy also will share best practices in building trust--- inclu... Read More
Dr. Jay Galbraith is Founder and President of Galbraith Management Consultants. Read More
The Combat Mindset webinar is a summary of Mann’s Combat Mindset speech which is an empowering messages that encourage others to reach higher as well as building leadership, honor and integrity. Through his entertaining stories which come from his experiences in adventure sports and in the Navy SE... Read More
David DeFilippo is Chief Learning Officer at Bank of New York Mellon. BNY Mellon Asset Management’s leadership development work has garnered external recognition. The Program has been recognized as one of the Top 15 Leadership Programs by Leadership Excellence magazine in 2011 and was previous... Read More
Having the right kind of leaders to help you drive global growth is essential to beat the competition. But what do great global leaders do that sets them apart? We have all witnessed situations where having the wrong leader in global environments has led to real business disasters. Join this webinar... Read More

Leadership Sustainability: 7 Disciplines That Get Things Done

By David Ulrich /Speaker, Author, Professor, Thought Partner on HR, Leadership, and Organization, The RBL Group

David Ulrich and Norm Smallwood are Partners at The RBL Group Read More
Bev Kaye is author of Love 'Em or Lose 'Em Suzy Walther is the Global Head of Career Development at Bloomberg. Bev Kaye and Suzy Walther walk through the business case at Bloomberg for Career Development and the how the program was designed. Read More
Words and phrases have meanings. For example: leadership development, talent management, high potential talent, coaching and mentoring, and many others. This webinar will focus like a laser on Marshall Goldsmith's stakeholder centered coaching process. Internal and external coaches have been trained... Read More

Creating a Mentoring Culture: What Leaders Need to Know and Do

By Lois Zachary /BPI Expert, Leadership Development Services, LLC

In this webinar, Lois Zachary makes the case for creating a mentoring culture to support individual and organizational mentoring programs and initiatives. The webinar fast tracks participants through the process of creating a vibrant mentoring culture, beginning with creating a shared vision, organi... Read More
Traditional approaches to change management are losing their effectiveness in today’s change weary organizations. Fearful, frazzled and fatigued employees don’t want to pay attention to change experts—or any other experts for that matter. Instead, employees prefer listening to and watching the... Read More
Penny Adkins is Head of Global Talent Management, Centre of Expertise at Oracle Read More
Dr. Marshall Goldsmith is a world authority in helping successful leaders achieve positive, lasting change in behavior. In this fast-paced, interactive session, he will build upon three independent research studies to illustrate why the key to effective leadership development is the leader – not t... Read More
Valerie Norton is VP of Talent Management and Acquisition at Broadridge Financial. Valerie shares strategies and models to build culture and leadership to drive growth. Read More
Facing a range of complex worldwide issues, from increasing competition to political and economic turmoil and climate change, Monsanto has taken a global approach to developing leaders with the new capacities and skills needed to be successful in this turbulent environment. To this end, the company ... Read More
Becky Atkeison is Staff Director, Executive Development/HR Initiatives at FedEx Corporation. Learn about FedEx's Leadership Development Program. Read More
Are you one of those organizations that successfully recruits women, but is significantly less successful at retaining them? If so, you don’t reap the benefits of this key component of the workforce… the positive impact business results and organizational culture that women offer. It’s possibl... Read More
Kevin McDonald is Vice President, Business Process Outsourcing Governance at The E.W. Scripps Company Read More
In the business world constant “change” is inevitable and many organizations are finding themselves unprepared to implement the transformation required to address what’s becoming the greatest challenge facing industries worldwide. This element of “change” impacts every aspect of the organi... Read More

How to Build and Sustain a Winning Culture

By John Spence /Executive Consultant, Trainer and Author, John Spence LLC

Culture=Cash! During this information-intensive program, John Spence, one of America's top 100 business thought leaders, will explain why culture is one of the driving forces for creating a highly successful and profitable company. Through specific examples, tools, and techniques, John well clearly ... Read More
Brian Hults is Vice President Organization and People Development at Newell-Rubbermaid. Brian shares information on Newell-Rubbermaid's Learning Culture and Succession Planning. Read More
In this webinar, Bill Joiner will draw on his extensive research on this topic and three decades of work with organizations to discuss what leaders and leadership development professionals can do to increase their own agility and that of their people and their organizations. Increasingly, line an... Read More
JP Elliott, PhD. is Director of Global Leadership Development at Lenovo. JP shares coaching practices and strategies for a global organization. Read More
Transformational coaching and organizational accountability build a lasting high-performance organization. During this exclusive BPI online learning session, world renown developmental coach, Tom Crane will walk you through the steps of creating a high-performance coaching culture, and his successes... Read More
The Learning Experiences Across Disciplines (LEAD) program was designed to help leaders provide continuous learning opportunities and develop leaders at all levels within one of the world's largest civilian intelligence agencies. You will learn the details of the LEAD program - and specifically how ... Read More
Learn how to assess and interrupt dysfunctional team behaviors that undermine productivity in cross-functional, virtual or co-located teams. Read More
Description The executive coaching industry has come of age. But how do organizations and coaches make the most of this powerful method? What is the purpose of coaching? Who should get coaching? How can you tell coaches apart? How are coaching results measured? Brian will draw upon his vast expe... Read More
There was a time when coaching was considered something remedial---a kind of stop-gap measure to take care of “problem” managers. The fact is, nowadays many new hires with high potential actually are negotiating the ongoing services of a coach as part of their acceptance packages! This powerful ... Read More
To succeed in the current business landscape, organizations need to operate at the highest levels of performance, and this is especially true for key contributors in leadership roles. An effective leadership coaching strategy is an important option to consider in developing and supporting their perf... Read More
Your daily writing is a powerful tool for enhancing your success as a leader. How effectively are you using written communications, especially e-mail, to communicate strategies, manage change, and get results? Today’s virtual workplace demands that we provide coaching, direction, encouragement, an... Read More
Leaders who can embrace paradox (fast AND thorough, creative AND disciplined, short term AND long term, tough AND compassionate) are more successful than those who succumb to an either/or mindset. Either/or thinking is a mental habit that flat-lines innovation, stifles cooperation, hampers leadershi... Read More
In this webinar, Dr. Joe Raelin will introduce an exciting new way to think about and practice leadership, in what he calls, "leaderful practice." Thought to be ripe for the requirements of our 21st Century organizations, leaderful practice replaces the conventional heroic model by introducing the f... Read More
Great leaders mobilize, galvanize and uplift. They sprinkle in a dash of fear — to spur action. They take a group and make it a team. They hold their inspirees firmly on belay, lest they descend into panic or complacency. It looks like magic. But, like any magic act, there is a formula to courage-... Read More

Making Sure Your Presentations Are Winners, Not Losers

By Tom Leech /Presentations Coach/Seminar Leader/Speaker, Thomas Leech & Associates

Being able to communicate with various audiences via presentations, speeches, and webinars is a key element for success. As Shakespeare said, “No man is lord of anything ‘til he communicate his parts to others.” Examples abound where speaking ability has helped open doors (think Barack Obama),... Read More

Applying Emotional Intelligence to Identify Star-Performers

By Reuven Bar On /Presentations Coach/Seminar Leader/Speaker, Thomas Leech & Associates

Transforming leaders and their organizations is BPI’s vision and mission, which implies that we are dedicated to creating positive organizational change. This necessitates finding, hiring, promoting, and developing the right people to make organizations more pleasant and desirable places in which ... Read More
The shine is wearing off and many people who were excited by the allure of positive, conflict free change have been disappointed by their experience of appreciative inquiry (AI). Yet, stories of amazing transformational outcomes from AI continue to surface. So what’s up? In this webinar one of the... Read More
Do you want to learn, benchmark, and share best practices in leading in the new economy? Best Practice Benchmarking is the core of Best Practice Institute's work. During this session you will meet fellow BPI members, share and learn about each other's practices in leading in the new economy, and as... Read More
Presented by Marshall Goldsmith, named one of the 50 greatest living business thinkers by the Times-London and author of 23 New York Times best-selling books, including What Got You Here Won't Get You There. Microsoft Presenters: Brian Underhill and Carol Hedley In this fast-paced, interactive s... Read More

When Teams Battle or Barricade

By Phillip Sandahl /Chief Coaching Officer, Team Coaching International

Conflict on teams is as inevitable as human interaction. Call it disagreement or differing points of view but friction, sometimes rubbed hard into active ignition, happens. It can be an open battle, a minefield, or simply a poisonous undercurrent, corroding the team’s ability to perform. In fact t... Read More

Creating Your Leadership Story

By Steven Ober /President, Chrysalis Executive Coaching & Consulting

Do you or your clients: Want practical, results-oriented support in dealing with tough professional and leadership issues? Have the experience of “déjà vu all over again”—find yourself in very different situations with different content but feel that you’ve been there before? Feel that on ... Read More

Endurance Leadership: Leading for Turbulent Times

By Brian Underhill /President, Chrysalis Executive Coaching & Consulting

During these unprecedented times, how are we to lead our organizations effectively? What leadership approaches do we need in order to be successful? How do we stay grounded when everything seems to be shifting? Thankfully, there are answers to these questions - We'll learn from a leadership story gu... Read More
This interview by BPI’s Lou Carter with Gordon Curtis will reveal key insights from Gordon’s upcoming book. It is based on a social networking framework developed from the most highly productive of 1000s of on- and off-line introductions Gordon has facilitated and analyzed as a leading executive... Read More
For years, The Gallup Organization has estimated a loss in US productivity of $278B. Think about it. At least 20% of the time 56% of employees and 45% of executives are not productive. You must be asking yourself, “How can that be?” Here are three examples. •Your top sales person could sell... Read More
•Do you ever lie awake at night wondering where your next client will come from? •Do you feel your business is controlling you, rather than you running your business? •Have you ever felt frustrated or discouraged about your consulting or coaching practice? •Have you seen dramatic cyclic... Read More

Toxic Leadership

By George Reed /Associate Professor at University on San Diego

Why do world class organizations tolerate toxic leaders in their midst? Is there a relationship between leadership style, organizational climate, and effectiveness? In this webinar, George Reed will address the concept of toxic leadership and provide some suggestions about how to limit its negative ... Read More
Having things and circumstances - money, success, relationships, health - brings a certain kind of happiness, but this temporary experience of satisfaction or joy soon fades and we have to hurry up and fulfill the next desire to feel happy again. To experience true and lasting happiness, we can lear... Read More
What really happens during executive coaching assignments? Learn from the co-author of Executive Coaching for Results: The Definitive Guide to Developing Organizational Leaders (Berrett-Koehler, 2007) as they describe their compelling “3 dimensional” research with major Fortune 500 organizations... Read More
We are in the business of learning, not teaching or training. All learning and change require a community to sustain it. Learning is a social phenomenon first and content/clarity second. Community, and a sense of belonging, is created by bringing a cross section of the community into a new conversat... Read More
You can reinvent yourself when you know who you really are and what next steps to take. This powerful session will give you insight into the key aspects for you to get cleaned up, get unstuck, and become whole. Discover who you really are and what you are best at. Find out what your unique factor is... Read More
In a COACHING CULTURE, all members of the culture courageously engage in candid, respectful coaching conversations, unrestricted by reporting relationships, about how they can improve their working relationships and individual and collective work performance. All have learned to value and effectivel... Read More

Finding Your Authentic Voice

By David Mann /Story Building and Storytelling Specialist, High Stakes Presenting

Learn to speak like Barack Obama - with great authenticity and personal power. It is time for you to rise up and find your authentic voice. This is your time. Yes YOU can! Our nation depends on it. Do you sometimes find that you're completely disconnected from the work you're doing and the words ... Read More
There comes a time in every leader’s career when he/she is faced with seemingly intractable obstacles. Not in terms of deficiencies in resources or competitive pressures, but in terms of people in his/her organization. Often it comes in the form of a coalition of people who do not like or trust hi... Read More
When coaching global leaders, an executive coach must demonstrate his/her understanding of the differences (and similarities) of global and local workforces, as well as the many cultural and organizational factors at play. The coach must be aware of the coachee’s cultural backgrounds, as well as t... Read More
Two of the most common questions that are asked in leadership development sessions are: •How can I do a better job of influencing my manager? •How can I better influence my peers – when I don’t have direct line authority. Although there is no way to guarantee success when we try to... Read More
To rise in your career, virtually nothing matches the ability to easily and persuasively impact audiences, in meetings large and small. To vanquish the "fear of public speaking", we'll focus on the basics of effective public speaking, and then include advanced topics such as what to do in the face o... Read More
What is a coaching culture? In a COACHING CULTURE, all members of the culture courageously engage in candid, respectful coaching conversations, unrestricted by reporting relationships, about how they can improve their working relationships and individual and collective work performance. All have... Read More
Professor David Clutterbuck is one of Europe's most prolific and well-known management writers and thinkers. He has written more than 40 books and hundreds of articles on cutting edge management themes. In this engaging webinar, he will provide an overview of modern mentoring: -How mentoring... Read More
Marshall will be teaching on: Helping Successful Leaders Get Even Better Goals: 1. Know how to use ‘to stop’ as a coaching tool. 2. Be ready to use feedforward. 3. Learn a proven model that leaders can use to develop themselves – as both managers and partners – and measure positi... Read More
Demographic, economic, and technological changes are transforming how people live and work in organizations and in communities. Our 24/7 global business environment has become increasingly opportunity-rich, demanding, and talent dependent. You will find this interactive webinar time well-spent a... Read More
Scott will share a new approach to building high potential leaders, illustrate the approach to through the Sallie Mae experience, have a "lessons-learned" conversation about the approach. Every day, high performers are tapped to be executives and then left alone to figure out how to succeed in th... Read More
A well designed on-boarding intervention for executives can and should serve three purposes. The first is to minimize the possibility of derailment on the job. By accelerating the new executive’s understanding of the role demands and by providing support through constructive feedback, coaching, an... Read More
Where there is conflict, communication suffers, and along with it everything from an intimate relationship to a balance sheet. Energy is diverted from constructive goals into resentment and self-justification, and important work remains undone. Through coaching and group interaction, using lecture, ... Read More
This program will do two things for the attendees. It will help them identify and understand the link between their performances in business and how that relates to an athlete’s performance in sports. And, it will help them identify techniques, similar to what top athletes use, to achieve peak per... Read More
Leadership presence is a powerful attribute of leadership. You can define it as the presence of authority imbued with a reason to believe. Leadership presence begins with communications but extends to every facet of leadership. As such it can be taught and put into practice. This webinar demonst... Read More
In this webinar, participants will learn: why people do what they do, the secret to tapping discretionary effort, new ways to measure performance, and how to build and sustain long-term performance improvement. Participants will also learn the following about the program: -The Perils of Tradi... Read More
Today’s leaders and change agents are expected to build a work environment in which their key employees thrive, constantly learn and give their discretionary effort to their organization. Talent-minded leaders know that if their organization is to be productive and competitive, they must not only ... Read More
Asking the right questions is something that every leader must do. It is a leader’s responsibility to ask questions that probe to the heart of a problem and challenge people to think very deeply about what is possible, probable, and doable. Executives pay executive coaches many thousands of dollar... Read More
America's most sought-after executive coach shows how to climb the last few rungs of the ladder. He discusses how the corporate world is filled with executives, men, and women who have worked hard for years to reach the upper levels of management. The corporate world is filled with executives, m... Read More