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Creativity & Innovation

Creativity and innovation, often paired together, have become key strategic pillars for organizations to differentiate unique products or services. Creativity includes pinpointing a new concept or plan through techniques such as reframing, story telling, imagery, extended exposure opportunities, and more. Innovation is the execution of the creative concept or plan. Organizations that leverage innovation typically pull away from, rather than chase, competitors. Investments in centers of innovation, research facilities, and internal games/ competitions have continued to increase.

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Case Studies

FedEx: Executive Development

By Becky Atkeison /Mgr., Executive Development, FedEx Corporation

As a company with a long standing history of promoting from within, FedEx continues to place great emphasis on ensuring the development of future leaders – and, with good reason.  Some 90% of Officer-level hires are internal, meaning that the company needs to prepare individuals to be ready for w... Read More

Corning Inc.: New Product Innovation Process

By Richard O'Leary /Corporate Vice President and Chief Human Resources Officer, Hopkins Manufacturing

For over a century, Corning Incorporated has been a company synonymous with technology-based innovation -- today, the spirit of innovation is stronger than ever. This management case study will look at the evolution of the current Innovation process practiced at Corning. The case will describe the a... Read More
This article outlines a global training program for sales executives that develops business leadership capabilities through training seminars, partnerships with senior managers, and action learning.In this article you will find:•    Training Colgate-Palmolive’s Global Sales Leaders•    C... Read More
This article outlines a "just-in-time" transition to a cross-functional team structure, bolstered by action learning, exposure to senior executives, and team leader rotation, in order to make dramatic improvements in the efficiency of the operations department. In this article you will find: Objecti... Read More
This article outlines the Management Development Program and Leadership Acadamy that emphasizes action learning teams as the key to performance enhancement and cultural change in a technical environment.In this article you will find:•    Strategic Issues Facing MITRE•    The Management Dev... Read More
Creating support among all members of organizations for organizational change is a difficult task. How do change architects create the understanding and increase the readiness and enthusiasm for change, while simultaneously managing the fear process to create a “change by design”? The focus of t... Read More
An organizational development initiative that transformed a traditional work culture into an entrepreneurial, self-managing, productive work community, dedicated to increased customer satisfaction and levels of decision-making authority, and enabling employees to develop a better understanding of or... Read More

Systems Thinking at FedEx Sales

By Louis Carter /CEO, BPI

OVERVIEW OF BUSINESS THINKING:  The concept behind the business thinking curriculum for sales was that the sales executive should think like a business owner.  They should think about the customers of the FedEx customer.  What kept the FedEx customer awake at night when they thought about the pro... Read More
Background Buckman Laboratories is an international, family-owned, specialty-chemical company with headquarters in Memphis, Tennessee, USA.  For more than fifty years, Buckman has provided the world’s leading industries with a broad range of specialty chemicals for the papermaking, water treatme... Read More
This article is a change management process for creating and implementing a distinctive firm brand and fostering a unique employer-of-choice culture while driving performance, accountability and innovation to higher levels.  Initiative leverages executive strategic planning and alignment, leadershi... Read More
This leadership development case study describes the innovative approach used by First Consulting Group to design and implement a unique skill, knowledge personal growth program for the Firm’s mid and senior level executives. First Consulting Group is an acknowledged market leader in providing inf... Read More

Mattel: Change and Innovation Process

By Ivy Ross /Vice President and Head of Google Glass at Google

This case study describes Mattel’s Project Platypus – a dynamic change and innovation process for bringing out human potential in an organization through the synthesis of collaborative, action-, and results-oriented experiences, resulting in new business opportunities and high-performance produc... Read More
Creating support among all members of organizations for organizational change is a difficult task. How do change architects create the understanding and increase the readiness and enthusiasm for change, while simultaneously managing the fear process to create a “change by design”? The focus of t... Read More

This model portrays Honeywell Aerospace’s plan to change the company (DNA) at all levels.  It includes the model for changing the DNA at All Levels and all relevant information.

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This model portrays MIT’s systems diagram.  The MIT systems diagram covers both (a) changes in culture by having new practices and ways of interacting and (b) employees continually learning and striving for the next levels of growth.  It includes the systems diagram along with instructions on re... Read More
This model portrays St. Luke’s Hospital’s Five Points of the Star Model.  The vision of the Five Points of the Star model was defined as having all leaders, staff and volunteers in St. Luke’s Hospital & Health Network feel valued and recognized from all levels within the Network.  It inc... Read More


By Richard O'Leary /Corporate Vice President and Chief Human Resources Officer, Hopkins Manufacturing

For over a century, Corning Incorporated has been a company synonymous with technology-based innovation -- today, the spirit of innovation is stronger than ever. This management case study will look at the evolution of the current Innovation process practiced at Corning. The case will describe the a... Read More

A strategic results and personal change initiative that is designed to prepare the organization for a changing environment within the health care industry by developing the competencies of and retaining high potential leaders.

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An organizational development initiative that transformed a traditional work culture into an entrepreneurial, self-managing, productive work community, dedicated to increased customer satisfaction and levels of decision-making authority, and enabling employees to develop a better understanding of or... Read More
In early 2006, Avon Products, Inc., a global consumer products company focused on the economic empowerment of women around the world, began the most radical restructuring process in its 120-year history. Driving this effort was the belief that Avon could sustain its historically strong financial per... Read More
The Customer and Enterprises Services Division (“CES”) of a Fortune 100 company transformed the experiences of its clients, the internal satisfaction of its talent, and its fortunes by transforming all of its systems, including its talent management systems: It assessed each system that comprise... Read More

Corning Inc.: Creating The Next Generation Of Innovation Leaders

By Richard O'Leary /Corporate Vice President and Chief Human Resources Officer, Hopkins Manufacturing

Corning has established a leadership position in glass and ceramics based on a commitment and ability to out-innovate the competition. The company has had a devotion to R&D investment and the delivery of value through applied science since its very origins 157 years ago. In the past decade the c... Read More


Comparison of Performance Management Vendors

By Bpi Staff /Best Practice Institute

The following is a survey of tools that enable the employee feedback that supports performance appraisals. The intent is to identify and measure those tools that compete directly with Skillrater. I have found that the “big” tools serve Human Resources and Human Capital Management in extensivel... Read More

Matching Analytics to HR’s Chief Goals

By Bpi Staff /Best Practice Institute

Almost every aspect of workforce management and top talent identification is viewed as a “high” or “very high” in terms of importance by the HR professionals in our survey. This shows that analytics has the potential to impact talent management at every level but may also signify that anal... Read More
When business dictates the next step is stretching outside the U.S., organizations must tread with care. While the company may have a domestic talent strategy, there is much to consider when looking for overseas talent. Each country has its own unique set of challenges, from how to obtain and tr... Read More


By Bpi Staff /Best Practice Institute

Continued global commercial volatility and unpredictability means talent strategies are constantly evolving. Talent scarcity remains a pressing concerns for most HR principles in 2016 and this is being reflected by a heavy strategic focus on talent sourcing and retention. Surprisingly, in a ... Read More

Most Loved Workplace Research

By Bpi Staff /Best Practice Institute

A new study from Best Practice Institute in partnership with CSI has revealed some surprising results. In a global survey of over 150 employees from Fortune 1000 companies, we’ve shown that employees who love their workplace are up to 4 times more likely to perform at a higher level than those wh... Read More

Cultural Transformation

By Bpi Staff /Best Practice Institute

This report looks at 4 multinational, blue chip organizations and presents them as working (and highly successful), working models of organizations that have transformed from a more conservative business model to a business environment of innovation and risk-taking. It addresses the client’s n... Read More

BPI's 25 Top CEO List

By Louis Carter /CEO, BPI

The BPI 25 Top CEO List describes the accomplishments of 25 CEOs studied by BPI. It measures the following variables of the CEO: Tenure; Total Revenue Increase (3yrs); Net Income Increase (3yrs); and key accomplishments. 1. Fred Smith FedEx 8 yrs 30% 53.60% Fred Smith has led FedEx to success throug... Read More

On Demand Webinars

The Future of Work

By Louis Carter /CEO, BPI

What will the workplace by like in 1 year, 5 years, or 20 years down the line. The speed of innovation is moving at light speed. Are you keeping up and ready to capitalize on new technologies and processes necessary to get ahead in today's hyper-charged environment? During this webinar, you'll hear ... Read More
If culture can be defined as “how we do things around here” and is known to “eat strategy for breakfast”, how are organizations implementing value-based programs, processes and incentives to shape an outstanding employee experience that drives innovation and high performance? Are you encoura... Read More

High Potential Programs

By Bpi Staff /Best Practice Institute

This benchmarking session will focus on all aspects of High Potential Leadership Development Programs in Senior Executive Board Organizations including: 1. Key differentiators in high potential talent programs including job fit, engagement and retention, 2. Measurement of the impact of your high ... Read More

Benchmarking Best of Best Practices

By Louis Carter /CEO, BPI

Best Practice benchmarking is a critical first step toward developing and designing a leading edge program, system, or intervention within your organization. Before you venture out on your own to diagnose your own system, or if you have already begun designing, it is sage advice to look externally t... Read More
Join Louis Carter and Christi O'Neill as they reveal the best and next practices of 2013, based on BPI research and conversations. Learn what organizations are doing to promote transparency through talent programs and data planning. Engage and share your talent challenges and success stories! Read More
Join Dan and Pam as they present on Monsanto's Leadership Agility Platform and approach! Together, they will share best practice elements and stories from their leadership development platform, describe the four agility types focused on and explain how they utilize a Matrix structure to enhance inno... Read More

Contagious: How Ideas Spread

By Bpi Staff /Best Practice Institute

Jonah Berger (author of Contagious: How Ideas Spread) will be presenting on how to create a Contagious Movement around Talent Programs on Wednesday, October 9 at 11:15amET. Learn more about decision making and social dynamics (e.g., social influence) and what makes ideas viral and products spread co... Read More
Traditional talent management programs often fail because much essential infrastructure to support it is missing. (About 70 percent of all talent management programs fail in the first 3 years.) Accelerated talent management (ATM) is a planned approach to accelerating the success of talent managemen... Read More
Any firm, no matter how large or small, whether it’s been around for 100 years or 10 years, needs to think about how to get to what’s next. You don’t have to be Steve Jobs to have the next great idea or create the next great product. What you need is a culture with the five key drivers that sp... Read More
Leapfrogging is about changing the game – creating something new or doing something radically different that produces a significant leap forward. Most leaders and organizations want breakthroughs, but many struggle with the often unspoken leadership principles and practices required for creating t... Read More

How to Create a Culture That Rocks

By Jim Knight /Owner & Founder of Knight Speaker and former Sr. Director of Training & Development at Hard Rock International

This interactive session is effectively designed to highlight best practices to create and maintain a strong internal employee culture. Because of its successes – publically and internally – Jim Knight, former Sr. Director of Training & Development for Hard Rock International will use the viscer... Read More

Kill the Company: End the Status Quo, Start an Innovation Revolution

By Lisa Bodell /Best-selling author and global expert on change and innovation; CEO at futurethink; Advisor/World Economic Forum

Progress doesn’t come from standing still. However, in the ever-changing world of business, many of us have become resistant to change because it can be exhausting and difficult. We’ve become so focused on internal processes and procedures that there’s no time for big-picture thinking and valu... Read More
Haig Nalbantian is Senior Partner and Founder/Leader of Mercer Workforce Sciences Institute Read More
Dr. Jay Galbraith is Founder and President of Galbraith Management Consultants. Read More
David DeFilippo is Chief Learning Officer at Bank of New York Mellon. BNY Mellon Asset Management’s leadership development work has garnered external recognition. The Program has been recognized as one of the Top 15 Leadership Programs by Leadership Excellence magazine in 2011 and was previous... Read More
David Ulrich and Norm Smallwood are Partners at The RBL Group Read More
Sustainability is not a problem to be solved. It is a future to be created. True leadership is about cultivating the collective capacity so that people shape futures they truly desire. In this webinar, Peter Senge will offer insights and practical methods for leaders across sectors who are seeking t... Read More
GE’s former boss, Jack Welch, once said, “The Jack Welch of the future cannot be like me”. Leaders at all levels are now being called on to work in new and different ways, particularly during these tough economic times. This highly interactive webinar will help leaders: challenge their assumpt... Read More
Bev Kaye is author of Love 'Em or Lose 'Em Suzy Walther is the Global Head of Career Development at Bloomberg. Bev Kaye and Suzy Walther walk through the business case at Bloomberg for Career Development and the how the program was designed. Read More
Penny Adkins is Head of Global Talent Management, Centre of Expertise at Oracle Read More

The C-Suite's Role in Talent Management at Novelis

By Leslie Joyce /EVP and Chief People Officer at Exide Technologies

Leslie Joyce is the former SVP and Chief People Officer at Novelis. Read More
Valerie Norton is VP of Talent Management and Acquisition at Broadridge Financial. Valerie shares strategies and models to build culture and leadership to drive growth. Read More
In this interactive, engaging presentation, the presenter will help convert the impressive ideas in the Fifth Discipline into a few easy to use tools that will also illustrate two key tenets of Systems Thinking - discipline and curiosity. The tools will include, “The Context Awareness Hierarchy,... Read More
Becky Atkeison is Staff Director, Executive Development/HR Initiatives at FedEx Corporation. Learn about FedEx's Leadership Development Program. Read More
Kevin McDonald is Vice President, Business Process Outsourcing Governance at The E.W. Scripps Company Read More
Brian Hults is Vice President Organization and People Development at Newell-Rubbermaid. Brian shares information on Newell-Rubbermaid's Learning Culture and Succession Planning. Read More
Meaningful conversation leads to project completion, innovation, and results. Leadership requires clear communication. Learn how to use emotional intelligence and communication to produce change inside your organization. Shawn will walk us through three chapters in her recent book, Conversations for... Read More

Entering a New Stage: Adapting to Change

By David Mann /Executive Director, Word to Action

With the amount of change going on in most companies, imagination is critical; you must remain flexible in order to remain afloat. In this webinar, David will show you how to see beyond your own limitations, break your boundaries, and “find your genius.” With humor and insight, he’ll introduce... Read More
New social technologies are popping up every day to allow us to connect and communicate in new ways. At the core, sites like Facebook are transforming the nature of relationships -- and with that, what it means to be a leader. That's because leadership has long been built on the concept of control -... Read More
If you own, manage, or work for any kind of organization, you have one goal above all else — success. And not just occasional, elusive, or temporary success. You’re looking for: • Success you understand and can control • Success you can maintain indefinitely • Success you can repli... Read More
Retention and integration of training and development programs is an ongoing issue, as the well-crafted design and agenda have to withstand the heat and friction of re-entry into the day-to-day demands of the work atmosphere. And if you are looking for innovation and a shift in culture, you need pow... Read More
The need for innovation has never been stronger. Yet, making innovation happen is easier said than done. In this webinar, 40-year-innovation expert Robert “Bob” Rosenfeld will share his insights as to how he created Corporate America’s first Office of Innovation as well as how people can becom... Read More
Even with balanced and holistic business performance, there may be times when external conditions almost blow the business apart. It is times like these that a crisis metaphor is needed if the business is to survive. This metaphor is the Apollo 13 mission. The recovery of the Apollo 13 space module ... Read More

Unlocking Internal Innovation

By Kaihan Krippendorff /CEO of Outthinker, author, speaker, Wharton Executive Education

When a business faces new obstacles, the management invariably turns to one of two approaches: option-narrowing and rule-following. They either apply logic to define and narrow down a seemingly complete set of options or they follow a formula of behaviors that have proven successful in the past. How... Read More

Achieving Business Excellence

By John Spence /Executive Consultant, Trainer and Author, John Spence LLC

Based on John Spence’s extensive personal business experience and combined with more than 14 years of in-depth research and rigorous benchmarking studies of the best practices at top corporations around the world, this information intensive webinar is designed specifically to “shake up the think... Read More
Are you ready to go beyond just surviving in your business? Do you want to thrive regardless of what the current economy does? If so, join Michelle Neujahr as she challenges, educates, and motivates business leaders to chart a new course toward long-term excellence. This content-packed webinar will ... Read More
The fundamental driver of personal and business success is undoubtedly growth. In his new book on The Momentum Effect, “JC” Larreche has uncovered the mechanisms of efficient and sustainable growth, based on three research tracks involving hundred of corporations. His powerful and pragmatic road... Read More
To rise in your career, virtually nothing matches the ability to easily and persuasively impact audiences, in meetings large and small. To vanquish the "fear of public speaking", we'll focus on the basics of effective public speaking, and then include advanced topics such as what to do in the face o... Read More
Based on his 25 years of experience in designing and implementing leadership development solutions, as well as his extensive knowledge of the latest research and thought leadership about learning, Steve will share his insights into how to enhance leaders’ ability to learn from experience. He will ... Read More
Any review of the latest topics of interest to global business leaders would reveal that “innovation” is a key issue and area of concern for businesses large and small. After years of investing billions in research and development, many of the world’s largest companies have yet to produce any... Read More
If you need to be the dominate player in your talent market, you should begin your effort by benchmarking against the world’s first true “talent machine”… Google. Google has, in a handful of years, become the #1 employment brand, securing on their first attempt the top spot on FORTUNE magazi... Read More
Typical product differentiation is no longer sufficient to get your products noticed and to stand out from competition as many consumers, especially younger ones, look for a “perfect” fit between what they desire and what is available. Traditional advertising is not a source of information or tr... Read More