Microsoft Front Lines

By Shannon Banks /Director, Be Leadership Ltd

At Microsoft, the top 4% of high potential leaders are selected to participate in Bench, a global leadership program that is designed to accelerate development. As part of Bench, senior executives participate in Front Lines, an award-winning action-learning experience linking learning directly to bu... Read More

Are We All Biased? Yes- Unconscious Bias in the Organization

By Neal Goodman /President of Global Dynamics, Inc. and Leader of Global/Cross-cultural/Diversity and Virtual Training, Coaching & Consulting, Global Dynamics, Inc

The implications of unconscious bias are clearly that the best and brightest talent is often made to feel unwelcome, invisible and not important for the success of the organization.  This results in employees who are detached and likely to take their talents elsewhere.  Organizations are slowly ... Read More

Ability to Perceive, Courage to Act

By /President of Global Dynamics, Inc. and Leader of Global/Cross-cultural/Diversity and Virtual Training, Coaching & Consulting, Global Dynamics, Inc

Learn more about innovation, creativity and learning at Gap, Inc. with Michael Perman (Dean of Innovation at Gap, Inc.). Gap's strength in creating constantly evolving programs, such as MindSpark, that support one of its four cultural pillars, “inspiring creativity”, has led Gap Inc. to rec... Read More

Adult Learning and Development

By /President of Global Dynamics, Inc. and Leader of Global/Cross-cultural/Diversity and Virtual Training, Coaching & Consulting, Global Dynamics, Inc

While there may be widespread acceptance that ‘learning’ is, and will continue to be, a key differentiation between short and long term business success, there are few definitive answers as to HOW this learning can occur. new generation of employees and manage The unique learning styles and pref... Read More

Change Leadership Behavior

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

This article, written by Marshall Goldsmith, Howard Morgan, and Marc Effron takes a look at the impact of co-workers and the impact of coaches through a review of research results in five major organizations.  The purpose of this article is to review their approaches and their levels of success in ... Read More

Executive Coaching Action Learning Lab

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

Action Learning Lab beginning June 2009 JOIN LAB NOW Request to join this Action Learning Lab to learn, share, and create Best Practices in Executive Coaching. This group will be composed of 8-12 of your peers from Fortune 500 companies, Universities, Government, and the Military. Eac... Read More

The Success Delusion

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

Any human, in fact, any animal will tend to repeat behavior that is followed by positive reinforcement. The more successful we become, the more positive reinforcement we get – and the more likely we are to experience the success delusion.I behave this way. I am successful. Therefore, I must be suc... Read More

Have the Courage to Ask

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

Peter Drucker has a great way with words. He distills meaningful concepts into short phrases more effectively than anyone I have ever met. I have had the privilege of being on the Board of the Drucker Foundation (and now the Leader to Leader Institute) for many years. At one of our early Drucker Fou... Read More

Helping Successful People Get Even Better

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

In my role as an executive coach, I am asked to work with extremely successful leaders who want to get even better. They are key executives in major corporations. They are very intelligent, dedicated and persistent. They are committed to the success of their companies. They have high personal integr... Read More

Value Skilled Management

By Lori Riordan /BPI Expert

This article, written by Bill Hawkins and Lori Riordan, discusses how to become a skilled manager – not a manager of corporate “tenure”. Although, promotion of unskilled managers can occur in any organization regardless of size, age or stage in the life cycle, it most frequently occurs in star... Read More

Workshop Design Template and Storyboard

By Lisa Kimball /BPI Expert

DAY 1 of 3 Element Run Time Key points Activities Warm up activity 15 • Every participant speaks early so they are engaged immediately • Participants are fully present and focused at start of meeting • Sets up “crisp” feeling start of videocon • Raises energy in the rooms Group exercise ... Read More

Stewardship for Supervisors

By Larry Peters /Professor Emeritus, TCU and Owner, consultant

We argue that leadership development is inevitably affected by on-the-job context. We define context as including the elements of a work and organizational setting that influence behavior. Especially important are those elements in the immediate work setting that are controlled by one’s supervisor... Read More

BPI Board Meeting Photos

By Josh Henderson /BPI Expert

This document contains photographs from the first annual Senior Executive Board meeting held in Chicago, IL, USA on June 14-16th, 2006.  It also contains a description of events that occurred during the Senior Executive Board meeting in the view of This document contains 11 photographs from the fi... Read More

The Skilled Communicator

By Jody Knox /executive coaching approach., Action Dialogue Associates.

This article, written by Jodi Knox, discusses how action dialogue is the accumulation of parts – insights, ideas, observation, awareness, and so on – leading to shared understanding and committed action.  In the relentless effort to accomplish objectives and achieve results, the most common com... Read More

Putting Actionable Results into Leadership Development

By Jim Dowling /Retired in Service, Learner, Educator, Advisor, Maker

In this article, we suggest blending three essential organizational capabilities to maximize the impact of leaders: individual learning, organizational learning and delivering desired results.  To do so, Action Learning is taken to the organization level and enabled through information technology. ... Read More

The Rapid Cycle Design Process

By Jim Bolt /Co-Founder, FRED Leadership. Semi-retired, work part time as the spirit moves me, FRED Leadership

Rapid-Cycle Design™ is a method of engaging line leaders in needs assessment and design of executive and leadership development programs that not only significantly increases senior line leaders’ understanding, acceptance and support of the solution by actively involving them in the process, but... Read More

Managing Organizational Emotion and Business Chaos

By Doc Childre /BPI Expert

Best practices for business often refer to the importance of creating alignment between mission, vision, values, goals, strategy and tactical plans. Alignment is viewed as critical for achieving bottom-line results and increasing shareholder value. In most organizations there are serious breaks in a... Read More

Leadership Communication

By David Clutterbuck /Practice Lead, David Clutterbuck Partnership

For those who collect useless items of trivia, it may be interesting to know that there are more synonyms for the word “drunk” than any other in the English language. There are also more books, articles and dissertations on leadership than any other topic of management. Whether you find either i... Read More

The Underappreciated Value of Informal Leaders in Organizational Change Initiatives

By Dr. Art Johnson /Professor in Leadership, Organizational Development (OD) and Human Resource Development (HRD), Palm Beach Atlantic University

To lead a needed change effort to fruition and the responsibility for leading this needed organizational change is squarely on the shoulders of the organization's leaders (Northouse, 2010). While everyone agrees that leadership is critical in an organizational change effort, the unfortunate truth is... Read More

Becoming a Global Leader

By Jeremy Solomons /Coach, Facilitator and Trainer in Global Leadership, Inclusion and Teambuilding

As business becomes more and more global, many organizations are asking themselves if an effective leader in one country or region can duplicate her or his success on a worldwide level?For example, Lucia Mannone may have a proven track record in the southern European region, but is she still able to... Read More

Integrated Talent Management and How to Get There

By Andy Rice /Principal and Lead Strategist at Black Box Consulting

Description Many companies are familiar with the benefits of Integrated Talent Management. As compelling as these benefits are, corporate HR organizations often remain in silos as they struggle to find a path to Talent Management integration. In this session, Talent Management Strategy expert Andy R... Read More

Work-Based Learning: Bridging Knowledge and Action in the Workplace. San Francisco: Jossey-Bass, 2008.

By Joe Raelin /Principal, The Leaderful Consultancy

Work-based learning is Joe Raelin's unique way of incorporating a number of action strategies--such as action learning, action science, and communities of practice--into a comprehensive framework to help people learn collectively with others. In this thoroughly updated and revised edition, he demons... Read More

Toward an Epistemology of Practice

By Joe Raelin /Principal, The Leaderful Consultancy

Higher and postexperience education in many parts of the world have unfortunately overlooked what practice can contribute to our knowledge base interactively with and distinctly from classroom education. Ultimately, we need a synthesis of theory and practice if we are to prepare thoughtful practitio... Read More

“Does Action Learning Promote Collaborative Leadership?” Lead article in the Academy of Management Learning and Education, 5 (2): 152-169, June 2006.

By Joe Raelin /Principal, The Leaderful Consultancy

Given the need to unlock the capacity of everyone in the organization, interest in collaborative leadership is growing. But how is such a practice developed? The author proposes the use of action learning—in its original formulation, namely, through reflection on real-time work experience dealing ... Read More

Talent Management Action Learning Lab

By Corey Crowley /Managing Director,, Best Practice Institute

Consolidated Pre-work for Talent Management Action Learning Lab March 2009

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Managing Work and Values

By William Rothwell /President, Rothwell & Associates, Inc.

This article is meant to encourage you to reflect critically about the role of executive replacement. The article explains why succession management has garnered increased global attention and is likely to continue to do so for some time. Secondly, it defines succession management and summarizes how... Read More

Sociology and Anthropology

By Steve Barnett /Co-founder & CEO, Bardo Consulting

Market research is a field about to be fundamentally changed by consumer companies needing to develop deeper insights about their customers and by emerging technologies that will make real-time behavior and attitudes available for customer-driven management.  Current problems in market research are... Read More

Self-Assessment Tool for OD Competencies

By Roland Sullivan /BPI

Directions: Use this assessment instrument to identify how important various competencies associated with success in OD are to your job in your organization and how much need you have for professional development. For each competency and work activity area listed in the left column below, circle an ... Read More

The Musical Journeys of the BPI Board

By Paul Kwiecinski /Managing Partner, Face The Music

At the BPI board meeting last June in Chicago, I was the “minstrel-in-residence,” bringing a musical dimension to the three and a half day proceedings, and reflecting the progress, learning, and feelings of the meeting, and engaging the board to express themselves in song. BPI president and CEO,... Read More

Leaders who Build Market Value

By Norm Smallwood /Leadership, Organization Design and HR | Partner, Co-Founder, The RBL Group

The purpose of leadership development is to build leaders who know how to increase organization capability that delivers current and future earnings consistent with firm values.  In this article we argue that it is the job of leaders at all levels to create sustainable shareholder value and to be a... Read More

HR Communications E-Action Learning

By Lizz Pellet /VIce President of Felix Global

Finding and keeping the best and brightest talent in your industry takes more than simple marketing and advertising. It takes strong communications, both internal and external, that will brand yourself, your clients and your employees. The HR Communications Group brings together the best and brighte... Read More

Training World Class Negotiators

By Lawrence Susskind /Professor at MIT and Founder, Consensus Building Institute, Consensus Building Institute

Negotiation training is very much in vogue.  Public, private and not-for-profit organizations are investing heavily in both in-house and externally delivered negotiation training.  Even a modest improvement in the negotiating capabilities of senior managers can translate into dramatic increases in... Read More

Value Diversity and Inclusion

By Judith H. Katz /Owner, The Kaleel Jamison Consulting Group

An organization that not only recognizes, but also leverages the diversity of its workforce and creates an inclusive culture that supports everyone in the organization to contribute will see positive, substantive change resulting in higher performance. Despite the fact that “diversity” has been ... Read More

You Won't Get Far by Walking on Eggshells

By Judith H. Katz /Owner, The Kaleel Jamison Consulting Group

In organizations today, too many people are walking around on eggshells. Their actions are constrained by fear: fear of saying the wrong thing, fear of doing the wrong thing, fear of being accused, labeled, or harassed. At the same time, organizations are asking more and more of people, requiring t... Read More

How Nature Innovates

By Greg Zlevor /President, Westwood International

There is a natural process to growth and innovation.  It is displayed in the physical and evolutionary record, demonstrated by atomic and molecular structures, seen in the growth of the simplest creatures, detected in cultural advances, and found in business.  This article shows the natural proces... Read More

You Can't Be Champion Unless you Keep Score

By John Sullivan /Speaker, Advisor to Management, Author and Professor

If this were the Olympics, it would be obvious to all that you couldn’t become a champion without measuring results. In fact, the definition of a champion is "the one with the best results.” In the general business world the use of numbers and metrics is part of life.  CEO's, CFO's and sharehol... Read More

A Common Tool and Language

By Ralph Jacobson /Founder of The Leader's Toolbox, coach, author, speaker, The Leader's Toolbox

This article, written by Ralph Jacobsen, describes how the majority of leadership development activities fail to significantly improve organization performance. This article reveals that it may be highly beneficial to shift the emphasis from developing individual leaders’ skills to developing shar... Read More

Best Practice Benchmarking Session for Members in Europe, Middle East, and Asia

By Louis Carter /CEO, BPI

For Members in Europe, Middle East, and AsiaBEST PRACTICE BENCHMARKING SESSION WITH LOUIS CARTER, CEO, BEST PRACTICE INSTITUTE Best Practice Benchmarking is the core of Best Practice Institute's work. During this session you will meet fellow BPI active learning group members, share and learn about e... Read More

Louis Carter on Best Practices

By Louis Carter /CEO, BPI

Louis Carter is the founder and CEO of the Best Practice Institute. He recently discussed the importance of best practices and other topics with WD Communications. WD: Everywhere we go, we hear clients talking about best practices. Is there a universal understanding of what this term means? LC: In t... Read More

Organizational Development E-Action Learning Group

By Louis Carter /CEO, BPI

This is an exciting group that will experience the foundational elements of organizational development with one of the founders of the field. Join in our session now to become a part of organizational development history. Join this Group ... Read More

Talent Management Work Group Agenda & Participant Info

By Louis Carter /CEO, BPI

It is our pleasure to welcome you to Best Practice Institute’s Talent Management Work Group. Attached, please find a copy of the group agenda, bio and contact information for the group participants, a comprehensive BPI Talent Management Survey, and the results for the members who participated in t... Read More

New Social Network Promises

By Louis Carter /CEO, BPI

Skillrater.com, an online social network that went live this week, makes it easy for members to request work performance ratings from overseers, co-workers and direct reports across a domestic and global workforce. “This is the future of 360-degree assessment and social learning,” said the netwo... Read More

Early Career Experience: How BD Develops Global, Customer-Focused Leaders

By Edward Franzone /Senior Director of Worldwide Learning and Development, BD

The Early Career Experience is designed to accelerate the career development and networking of its members. As a result of completing this program, we wanted participants to (1) gain an understanding of BD's varied businesses; (2) build a personal network that crosses BD's worldwide businesses, func... Read More

Bank of America: Action Learning

By Eryn O'Brien /Chief Learning Officer, bank of America

A case study on how Bank of America optimized the investment of learning by creating an action learning approach that develops a cadre of leaders for the organization’s future.

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Chevron: International Marketing Fellowship Program

By Jane Pierce /OE Project Consultant, Slalom Consulting

Chevron’s Global Marketing Business Unit consists of 8,800 colleagues, operates in 90 countries and multiple markets with three strong brands, Chevron, Texaco, and Caltex.  Maintaining attention on the right business challenges can be daunting – especially at the individual colleague level.  M... Read More

Home Depot: Developing Front-Line Leaders

By Leslie Young /OE Project Consultant, Slalom Consulting

Strong leaders are the foundation of success at The Home Depot, the world’s largest home improvement retailer.  Employing over 350,000 associates across more than 2,100 stores, The Home Depot has a tremendous need for developing leaders at all levels-from department supervisor to vice president. ... Read More

FedEx: Executive Development

By Becky Atkeison /Director, Enterprise Health and Well-Being, FedEx Services

As a company with a long standing history of promoting from within, FedEx continues to place great emphasis on ensuring the development of future leaders – and, with good reason.  Some 90% of Officer-level hires are internal, meaning that the company needs to prepare individuals to be ready for w... Read More

BNY Mellon Asset Management Leadership Development Program

By Steve Arneson /President, Arneson Leadership Consulting

This case study describes the design of a comprehensive, multi-module leadership development program that was created to anchor an evolving talent management strategy.   ... Read More

Cellular One: Employee Retention

By Karen King /BPI Expert

A focused employee retention initiative utilizing career development, management training, team agreements, and employee surveying as tools for creating a preferred place of employment in the telecommunications industry.This case outlines a successful effort used by Cellular One to consciously incre... Read More

Colgate-Palmolive: Training Sales Executives

By Donna McNamara /BPI Expert

This case study outlines a global training program for sales executives that develops business leadership capabilities through training seminars, partnerships with senior managers, and action learning.In this case study, you will find:•    Training Colgate-Palmolive’s Global Sales Leaders•�... Read More

Corning Inc.: New Product Innovation Process

By Richard O'Leary /President, O’Leary and Associates

For over a century, Corning Incorporated has been a company synonymous with technology-based innovation -- today, the spirit of innovation is stronger than ever. This management case study will look at the evolution of the current Innovation process practiced at Corning. The case will describe the a... Read More

BP Amoco: Integrated Leadership Development

By Candy Albertsson /Talent management consultant, innovator, and speaker, Albertsson Consulting Group, Inc.

This article outlines an integrated leadership development system based on leadership competencies that leverages assessment and a worldwide, high-potential development program as the cornerstone for developing future top leaders.In this article you will find:•    Company Description•    T... Read More

Colgate Palmolive

By Antonia Pennisi /BPI Expert

This article outlines a global training program for sales executives that develops business leadership capabilities through training seminars, partnerships with senior managers, and action learning.In this article you will find:•    Training Colgate-Palmolive’s Global Sales Leaders•    C... Read More

Imasco Limited: Action Learning

By Jay A. Conger /Henry Kravis Chaired Professor of Leadership Studies, Claremont McKenna College

This article outlines an action learning-based program that is designed to develop the strategic thinking capabilities of senior and middle management.

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The MathWorks

By Elizabeth Haight /Vice President, The MathWorks, Inc.

This article outlines a "just-in-time" transition to a cross-functional team structure, bolstered by action learning, exposure to senior executives, and team leader rotation, in order to make dramatic improvements in the efficiency of the operations department. In this article you will find: Objecti... Read More

The MITRE Corporation

By Patricia A. Hurton /BPI Expert

This article outlines the Management Development Program and Leadership Acadamy that emphasizes action learning teams as the key to performance enhancement and cultural change in a technical environment.In this article you will find:•    Strategic Issues Facing MITRE•    The Management Dev... Read More

SmithKline Beecham

By June Abramson /BPI Expert

In 1989, SmithKline Beecham was formed through the merger of SmithKline Beckman Corporation, located in Philadelphia, PA, and The Beecham Group in London. Beecham had comparatively few programs in the way of human resources development, while SmithKline Beckman had a process but no consistency in ho... Read More

ServiceMASTER

By Dr. Sandy Wells /Building strong leaders for government!

Creating support among all members of organizations for organizational change is a difficult task. How do change architects create the understanding and increase the readiness and enthusiasm for change, while simultaneously managing the fear process to create a “change by design”? The focus of t... Read More

Westinghouse

By Bill Keeley /Senior Project Director, AECOM

A change management model for creating a world-class safety culture or leading other large-scale improvement initiatives that leverage internal audits, employee testing, extensive training, job analysis, and cultural change interventions.This change management case study describes the systematic app... Read More

Xerox Case Study

By Fernan R. Cepero /Vice President Human Resources, Southern New Hampshire University

An organizational development initiative that transformed a traditional work culture into an entrepreneurial, self-managing, productive work community, dedicated to increased customer satisfaction and levels of decision-making authority, and enabling employees to develop a better understanding of or... Read More

Boeing

By Suzanne Browning /BPI Expert

A leadership development program designed to broaden identified successors to executive positions and prepare individuals for a variety of new assignments while delivering solutions to top management through action learning and personal development.The Executive Development Program (EDP) was establi... Read More

Sun Microsystems

By Jim Moore /Founding Member Marshall Goldsmith Group

An integrated leadership development and succession planning system designed for executives that leverage 360-degree feedback, a leadership skill/competency model, and individual development planning.This chapter introduces the framework, processes, and tools currently used at Sun Microsystems, Inc.... Read More

Advanced Micro Devices: Retention Program

By Beth Lama /Leadership Development/Talent Management/Coach, University of the Pacific

A retention program designed to help employees align their interests, values, and skills with rapidly changing business needs through a set of integrated activities.This case study tells a story—born out of necessity—about curtailing anticipated hemorrhaging of outbound talent by proactively add... Read More

Case Corporation

By Karen Ferraro /Chief Human Resources Officer, Medline Industries

A performance management and development process designed for managersand individual contributors that includes setting expectations, driving continuous communication about performance, and assessing employees against performance results, development results, and competencies.In February 1998, Case ... Read More

Sonoco

By Derek A. Smith /BPI Expert

A performance management system designed to develop employees’ knowledge oftheir roles and responsibilities while aligning their performance in support of the company’s strategic business goals through such tools as 360-degree feedback and a focused competency model.The goal of Sonoco’s Perfor... Read More

Systems Thinking at FedEx Sales

By Louis Carter /CEO, BPI

OVERVIEW OF BUSINESS THINKING:  The concept behind the business thinking curriculum for sales was that the sales executive should think like a business owner.  They should think about the customers of the FedEx customer.  What kept the FedEx customer awake at night when they thought about the pro... Read More

AT&T: Information and Knowledge Exchange

By /CEO, BPI

This case study covers the following topics:•    AT&T Sales Support and Corporate Culture before IKE•    Corporate drivers for Knowledge Management and the creation of IKE•    The evolution of IKE, realized benefits, the evolution of Knowledge Communities•    Lessons Learn fr... Read More

Buckman Labs: Distance Learning Center

By Sheldon Ellis /BPI Expert

Background Buckman Laboratories is an international, family-owned, specialty-chemical company with headquarters in Memphis, Tennessee, USA.  For more than fifty years, Buckman has provided the world’s leading industries with a broad range of specialty chemicals for the papermaking, water treatme... Read More

The World Bank

By Michel Pommier /Senior Development Professional and Management Consultant

This case study, by Michel Pommier, outlines the sharing of knowledge through communities of practice which is assuming a prominent role among World Bank's development partners because it allows rapid identification of global best practices and continuous learning opportunities New Page 1 The Worl... Read More

Advanced Micro Devices

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

A retention program designed to help employees align their interests, values, and skills with rapidly changing business needs through a set of integrated activitiesCognizant that a clear assessment of the current state versus the desired outcomes was critical to the success of the retention strategy... Read More

Leadership Development Trends and Findings

By Louis Carter /CEO, BPI

Reflections on seven critical areas of their leadership development systems including: 1. Competitive and Strategic Business Challenges, 2. Leadership Competencies, 3. Most Impactful Key Features of Leadership Training, 4. Critical Success Factors, 5. Evaluation Methods, 6. Money Budgeted for Leader... Read More

Barclays: Global Leadership

By Brian Anderson /Senior Recruiting Specialist, Contech Systems Inc.

This article outlines a strategic initiative based on assessment, action learning, and coaching that is designed to develop and sustain a global leadership culture.This article includes, but is not limited to, the following steps:•    Building the Business Case for Leadership Development•  ... Read More

Bose Corporation: Competency-based Leadership Development

By John C. Ferrie /Managing Director, NRS Global Partners, LLC

This article outlines a competency-based leadership development system for the first line, middle, and senior-level managers that is designed to develop a leadership pipeline.In this article you will find:•    Company Description•    Building a Business Case for Leadership Development• ... Read More

Dow Corning: Global Career Development

By Judy Milam Mason /BPI Expert

A Global Career Development Process (Career Fitness) for all employees designed to create a culture for continuous learning and personal responsibility for career growth through career management, coaching, and advising.

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Ernst and Young: Knowledge Management and Organizational Learning

By Dave Pollard /BPI Expert

Ernst & Young (“E&Y”) is one of the world's largest integrated professional services firms and an acknowledged global leader in knowledge management. The firm has over 100,000 employees in over 100 countries, practicing in four service lines: audit and business advisory, tax and law, ... Read More

Intel Case Study

By Dale Halm /Freescale

This case study describes the systematic approach employed by Intel Corporation’s Fab 12 Organization Development Team (ODT) to successfully launch an innovative, nontraditional way of developing leaders.  Applying a rapid prototype design strategy, the ODT delivered an in-depth leadership develo... Read More

Johnson & Johnson: Global Leadership Development

By Charles J. Corace /Adjunct Prof. & Consultant, Arcadia University

A global leadership development program that leverages 360-degree feedback, action learning, and one-on-one coaching to drive change in the business and develop a global leadership pipeline.This article illustrates a highly integrated organizational intervention developed to grow leadership talent a... Read More

Lockheed Martin: Rapid Change

By Joseph Grenny /Chairman, Co-founder, The Other Side Academy

Big change, fast—that was the demand made on Lockheed Martin’s tactical jet business. The alternative to meeting this change challenge was not only to lose the largest defense contract in history, but also to become a second-tier subcontractor at best, or be put out of business at worst.  This ... Read More

The Mathworks:

By Deborah Slobodnik /Master Coach for Leaders and Teams

This article outlines a "just-in-time" transition to a cross-functional team structure, bolstered by action learning, exposure to senior executives, and team leader rotation, in order to make dramatic improvements in the efficiency of the operations department. In this article you will find: Objecti... Read More

Mattel: Change and Innovation Process

By Ivy Ross /Vice President and Head of Google Glass, Google

This case study describes Mattel’s Project Platypus – a dynamic change and innovation process for bringing out human potential in an organization through the synthesis of collaborative, action-, and results-oriented experiences, resulting in new business opportunities and high-performance produc... Read More

Mass General Hospital: Organizational Learning and Systems Thinking

By Carol Ann Zulauf /Professor, Suffolk University

Massachusetts General Hospital (MGH), founded in 1811, is the third oldest hospital in the United States. Instrumental in the creation of MGH were two physicians, James Jackson and John Collins Warren. The founders’ bold vision was two-fold: provide the most advanced, humane medical care possib... Read More

MIT Department of Facilities: Creating a Learning Organization

By Joseph Gifun /BPI Expert

This case study describes the steps that the Massachusetts Institute of Technology’s Department of Facilities is undertaking to transform into a self-perpetuating learning organization. The overarching goal is to create an organization that constructs, operates, serves, and maintains physical spac... Read More

Service Master Case Study:Enthusiasm

By Dr. Sandy Wells /Building strong leaders for government!

Creating support among all members of organizations for organizational change is a difficult task. How do change architects create the understanding and increase the readiness and enthusiasm for change, while simultaneously managing the fear process to create a “change by design”? The focus of t... Read More

SIAC Case Study:360-Degree Feedback

By Cheryl Lazzaro /Vice President, Corporate Director,Human Resources, DMJM Harris/AECOM Corporation

This article outlines a competency-based leadership development system that leverages external coaching, 360-degree feedback, and individual development planning for all managers in the organization within the rapidly changing industry of information technology.In this article you will find:•  �... Read More

SmithKline Beecham:Assessment-driven Program

By /Vice President, Corporate Director,Human Resources, DMJM Harris/AECOM Corporation

This article outlines a personal change and assessment-driven program that is designed for leadership development and succession planning in a post-merger environment.In this article you will find:•    Creating a Team to Design the Leadership Development Planning Process•    Data Gathering... Read More

Hewlett-Packard: Follow Through Process Model

By Calhoun Wick /BPI Expert

This model portrays Hewlett-Packard’s follow-through process for Dynamic Leadership.  It includes the model for the follow-through process and all relevant information.

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Honeywell Aerospace: Changing The DNA Model

By Jeff Osborne /President & CEO, Accumen

This model portrays Honeywell Aerospace’s plan to change the company (DNA) at all levels.  It includes the model for changing the DNA at All Levels and all relevant information.

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McDonald's Team Charter Sample Format

By Jim Intagliata /Partner, ghSMART

This model portrays a sample team charter document.   It includes a model of the Team Charter Sample Format and all relevant information.

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MIT Systems Diagram

By Patricia Kennedy Graham /BPI Expert

This model portrays MIT’s systems diagram.  The MIT systems diagram covers both (a) changes in culture by having new practices and ways of interacting and (b) employees continually learning and striving for the next levels of growth.  It includes the systems diagram along with instructions on re... Read More

Corning

By Richard O'Leary /President, O’Leary and Associates

For over a century, Corning Incorporated has been a company synonymous with technology-based innovation -- today, the spirit of innovation is stronger than ever. This management case study will look at the evolution of the current Innovation process practiced at Corning. The case will describe the a... Read More

AlliedSignal, Inc. (Honeywell): 360° Assessments

By /President, O’Leary and Associates

A 360° assessment-based leadership development initiative for leaders at all levels of the organization, designed to work in conjunction with the organization’s human resource strategic plan and performance management process. Introduction/Background AlliedSignal is an advanced technology and m... Read More

Dollar General: Performance Management

By Aubrey C. Daniels Ph.D. /President, O’Leary and Associates

Dollar GeneralA look at the Performance Management Revolution within Dollar GeneralThis case study follows the work done by Aubrey Daniels International (ADI) with Dollar General Executives to strengthen its position as a customer-driven distributor of consumable basics. In 1999, Jeff Sims, joined D... Read More

Hewlett-Packard: Learning Performance Measurement

By Kristen Hodges /Talent Acquisition | Recruiter, Capital One

Hewlett-PackardBuilding Learning Performance Measurement MaturityThis case study tells the story of Hewlett-Packard’s Workplace Learning and Performance (WLP) function to significantly improve its maturity in Learning Performance Measurement and how a team of dedicated professionals drove that cha... Read More

McDonald's Talent Case Study

By Donald Crosby /BPI Expert

Enhancing the Talent Management System to Support McDonald’s Global GrowthSince 2001 McDonald’s has introduced a series of significant changes to its HR systems to strengthen the organization’s capability to develop the quantity and quality of leadership talent needed to support its continued ... Read More

United States Army War College

By George Reed /Associate Professor at University on San Diego

United States Army War CollegeThis leadership development case study describes the approach used by the United States Army War College to prepare selected high potential military and civilian leaders for duties of increased responsibility at the strategic level. The Army War College has an internati... Read More

Volvo

By Nilou Sardari /Volvo

This case study describes the development and impact of a function called “Global Learning” at Volvo 3P as a tool for handling business challenges Shared Learning is inherent in the experiences of a complex global organization. Volvo 3P developed 3P Global Learning as a strategic approach to sup... Read More

Southern Company Case Study - Best Practices in Talent Management

By Louis Carter /CEO, BPI

Critical to the success of an organization is having a steady supply of leaders with the right skills in the right jobs. Facing the possibility of a number of retirements across all levels of leadership, Southern Company has developed robust succession planning and leadership development processes t... Read More

Boeing: Executive Development

By Suzanne Browning /BPI Expert

A leadership development program designed to broaden identified successors to executive positions and prepare individuals for a variety of new assignments while delivering solutions to top management through action learning and personal development.The Executive Development Program (EDP) was establi... Read More

AMD Case Study

By Louis Carter /CEO, BPI

With revenues of over $2.5 billion and 13,000 employees worldwide, Advanced Micro Devices (AMD) is a global supplier of integrated circuits for the personal and networked computer and communications markets. The company produces processors, flash memories, programmable logic devices, and products fo... Read More

National Grid's Foundations of Leadership Overview

By Shandy Arroyo /Leadership, Talent & Change Specialist, National Grid

In 2009, National Grid’s Professional Learning & Development department (L&D) launched Foundations of Leadership (FoL) to their largest audience of leaders - the nearly 3,000 first level leaders who are charged with driving change from the front line. FoL’s six-unit curriculum taught ove... Read More

BNY Mellon Asset Management Leadership Development Program

By David DeFilippo /Chief Learning Officer, BNY Asset Management

This case study describes the design of a comprehensive, multi-module leadership development program that was created to anchor an evolving talent management strategy.BNY Mellon Asset Management is the umbrella organization for BNY Mellon’s investment management firms, with over $1 trillion in ... Read More

Agilent Technologies, Inc.: Executive Coaching

By Karen Walker /Transformational Leader, Board Member, Speaker

A summary of the design and implementation of a corporate-wide executive coaching program for high-performing and high potential senior leaders at Agilent Technologies. APEX features a customized 360° feedback leadership profile, an international network of external coaches, and a “pay for result... Read More

McDonald's: Performance Development, Succession Planning, and Leadership Development

By /Transformational Leader, Board Member, Speaker

This chapter describes five separate initiatives that have been introduced in the past eight years to strengthen the areas of performance development, succession planning, and leadership development. For each initiative we describe how and why the changes were introduced, how they have been refined,... Read More

MIT Training Content

By Patricia Kennedy Graham /BPI Expert

This model portrays MIT’s training content in the development of leadership capabilities and its link to individual and organizational capabilities.  This model also includes MIT’s method for developing personal mastery and vision.  It includes a step by step process along with all relevant in... Read More

St. Luke's Hospital - Management Performance Evaluation

By Margaret Hayn /BPI Expert

This model portrays St. Luke’s Hospital’s Management Performance Evaluation.  It includes the Performance Evaluation sheet along with instructions on how to fill it out and rate your management along with all relevant information.

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First Consulting Group

By Paula Cowan /Strategies | Linkedin Expert | Career Transition | Hidden Job Market | Resume Services | Business Profiles

This leadership development case study describes the innovative approach used by First Consulting Group to design and implement a unique skill, knowledge personal growth program for the Firm’s mid and senior level executives. First Consulting Group is an acknowledged market leader in providing inf... Read More

Porter Noveli Case Study

By Greg Waldron /Leadership / HR Consulting

The Drotter results-based approach is tailored to a professional services firm structure and applied in the development of a performance management system aligned with the business’s strategy. Drotter’s Leadership Pipeline approach is implemented, with the full performance definitions for each l... Read More

GE Capital

By Linda Sharkey /Helping leaders prepare for the future. Trusted transformational expert, speaker, & author. Former Fortune 10 executive.

This case study describes a global high-impact leadership development intervention with real business impact that is achieved through a robust diagnostic and assessment process, GE values, the three lenses of leadership, storytelling, futuring, uncovering of peak performance, systems thinking, and f... Read More

Hewlett-Packard: Dynamic Leadership

By /Helping leaders prepare for the future. Trusted transformational expert, speaker, & author. Former Fortune 10 executive.

This case study describes the dynamic transformation process of HP sanctioned by the CEO in which over 8,000 managers throughout the world were developed through key principles of accelerating high performance and alignment and executing with accountability.  The program’s most successful key fea... Read More

Honeywell Aerospace: Six Sigma

By Jeff Osborne /President & CEO, Accumen

The following case study will examine the path of Honeywell’s successful Aerospace business in leveraging Six Sigma as the core productivity strategy that will fuel its aggressive growth plans.  It examines how Honeywell has successfully evolved Six Sigma from a process improvement initiative to ... Read More

Intel: Leadership Development Forum

By Dale Halm /Organization Development Practitioner, Pinnacle West Capital Corporation

This case study describes the systematic approach employed by Intel Corporation’s Fab 12 Organization Development Team (ODT) to successfully launch and innovative, nontraditional way of developing leaders. 1 The ODT works at the manufacturing-site level (not corporate), responding to specific ch... Read More

Microsoft: High Potential Development

By Brian Underhill /Author of Executive Coaching for Results: The Definitive Guide to Developing Organizational Leaders

The opportunity for ongoing learning and development is a commitment Microsoft makes to all employees. Microsoft invests more than $375 million annually in formal education programs directed at the employee, manager, and leader that are offered by the Corporate Learning and Development groups and ot... Read More

MIT

By Patricia Kennedy Graham /BPI Expert

This case study includes MIT’s method for developing the higher-level skills to create and sustain a self-perpetuating learning organization through mental models, systems thinking, personal and organizational visioning, and several other best practice organizational learning exercises and tools t... Read More

St. Luke's Hospital

By Margaret Hayn /BPI Expert

This case study describes how this hospital and health network implemented a leadership development program that achieved breakthrough results in patient satisfaction, improved quality of care, overall service, efficiency, and top status in the industry through a series of quality improvement initia... Read More

STORAGETEK

By Susan Curtis /BPI Expert

This case study shows how aiming for a high-performance culture led StorageTek to develop a transformation plan that balanced traditional operational management with the innovation required to be competitive in the information technology industry. A key element of the plan is successfully coordinati... Read More

First Consulting Group - Nomination and Selection Process

By Paula Cowan /Strategies | Linkedin Expert | Career Transition | Hidden Job Market | Resume Services | Business Profiles

This model portrays the First Consulting Group’s Nomination and Selection Process.  Initially the critical step in the design process was the education of the Executive Committee regarding issues associated with the implementation of such a program and to obtain their commitment and ownership for... Read More

First Consulting Group - Self Nomination Form

By Paula Cowen /BPI Expert

This model portrays an example of First Consulting Groups Leadership First Nomination Form.  It includes an example of the form and relevant information.

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First Consulting Group - Assessment Feedback

By Paula Cowen /BPI Expert

This model portrays an example of First Consulting Groups 360-Degree Feedback Report.  It includes an example of the feedback report and all relevant information.

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GE Capital - Sample Agenda

By Linda Sharkey /Helping leaders prepare for the future. Trusted transformational expert, speaker, & author. Former Fortune 10 executive.

This model portrays a sample agenda for GE Capital’s Executive Leadership Development Symposium (ELDS). It includes a sample agenda and relevant information.

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Best Practices in Identifying Top Talent/Hi-Potentials

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

• What tools/ frameworks are other companies using to identify high potentials? • How do other companies define potential? (e.g., two-level promotable, personality qualities, learning agility) • How does performance fit into the identification of potential? • What percentage of employees ... Read More

How to Benchmark Talent Agility in a Future Forward Organization

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Agile Behavior and Learning Agility are not the same thing. Agile Thinking assumes organizations are organic. Organizations belong to systems of systems where everything occurs within an evolving context. It relies on teams empowered and enabled to act with ad hoc energy at touchpoints in a process ... Read More

Designing Future-Forward Developmental Conversations

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Going forward, we need a working understanding of “conversation.” It has become the key word in best practices in performance and talent assessment. Common parlance among Human Resources, Training & Development, and Talent Management, their understanding of “conversation” should be broadly s... Read More

Executive Coaching: How to Create a Culture of Executive Coaching

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

A more holistic approach is needed, a rigorous and consistent global process satisfying the true needs across the organization. Read More

Next Practices for Performance and Development Assessment: This is not just any mid-year!

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

This is not just any mid-year! C-suite management struggles to stay its course while dodging threats from COVID-19 — and now civil unrest. Weaving its way through this turmoil, they deal with acquisitions, mergers, scalability, and the arrival of new CEOs. This is a time of high anxiety for leader... Read More

Best Practices in Managing & Measuring Remote Working

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

We featured Adobe, Google, American Express and Dell and Github, (now owned by Microsoft). All these organizations have large support organizations and have significant homeworking pedigree, with significant numbers of staff working remotely, prior to the Coronavirus event. They therefore have quite... Read More

Success profiles for C-suite roles

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Digital transformation seems to permeate every sector and it is no surprise that digital fluency is becoming a game-changing and universal competency of the modern C-Suite Executive. Crisis management and change management also seemed to be crucial requirements of the modern CEO as is the ability... Read More

Success Profiles & Assessments for Field Sales Roles

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

This research looks at the typical competencies and success profiles for Field Sales Roles in market-leading organizations across 5 commercial sectors. What was noticeable in the research was that sales and relationship roles typically had overlapping duties. Read More

Future of Talent Development in the Age of Digitization

By Louis Carter /CEO, BPI

6 best-in-class cases that prove success in talent transformation in the new era of digitization. Read More

Learning Development Systems for Managers Across Global Organization

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

To support the implementation of new People Practices, Major Organizations need to provide training for over thousands of HR manager distributed across the global organization. The objectives of the training include both an understanding of the new People Practices Philosophies, the technical detail... Read More

BPI Senior Executive Board Research Digital Tools - Using HR Analytics in a Powerful Way

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

This report looks at 6 multinational, blue chip organizations all at slightly different stages of their strategy to deploy HR Analytics and put it at the heart of their decision-making culture. The organizations reviewed in this report are shown below. 1. Google 2. Coca-Cola Enterprises (CCE) 3. ... Read More

Management Strategies for a GM within a Matrix Organization

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The Study Seeks to Identify Effective Work Solutions, Communication Methods, and Management Strategies for a GM within a Matrix Organization. Read More

Talent Management Makes Matrix Organizations Work

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

For business to adopt and deliver through a matrix organizational structure, it must make significant deep and broad changes. Some of them include: the alignment of people, performance, and purpose, the design of decision processes and assignment of clear accountabilities, the assessment of and t... Read More

Product Team Organization Design

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

To remain competitive, companies are incorporating more technology and innovating faster than ever. To support the demand, traditional models of the hierarchy have been moving for decades towards flatter, more networked structures. And yet, the size that comes with success continues to challenge the... Read More

GLOBAL TALENT MANAGEMENT TRENDS

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Continued global commercial volatility and unpredictability means talent strategies are constantly evolving. Talent scarcity remains a pressing concerns for most HR principles and this is being reflected by a heavy strategic focus on talent sourcing and retention. Surprisingly, in a time of b... Read More

Retaining Employees in the Liquid Workforce

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

I put the following quick-react-report together in response to questions concerning how to retain employees beyond the first few years in the organization. Read More

Next Generation/Multigenerational Workforce Transformation Research Report

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The global workforce is made up of 4 generations. By 2025 there will be five generations in the workforce. Each generation displays some unique behaviors and how they perform tasks. Although multiple generations in the workforce are not new, the makeup of the workforce and the reliance on technology... Read More

Successful Co-Located Human Resource Business Partner Alignment

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Re-alignment of Human Resource Departments from transactional to the transformational has been taking place for the last 20 years. In the past, HR departments were more of a support organization. Many Senior Managers and Executives believed that Human Resource Departments should be more strategic in... Read More

Best Practices in Consultative Selling, Consensus Building, and Negotiation

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Consultative Selling is a process that builds relationships. It makes sales, but as important, it secures a continuing partnership. The process takes its time to draw specific information from prospects that gives dimension to the customer’s needs and wants. This information then provides the d... Read More

3 Studies in Process Leadership Technology

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Process leadership is a big picture approach, a holistic, whole systems look. It aims to build or re-engineer effective processes and manage them for the delivery of business goals. Read More

Best Practices in Contingent Workforce Transformation

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The US Department of Labor defines a contingent worker as “a temporary member of an organization who does not possess a contract for permanent employment.” Under that guidance contingent workers include, part-time, contractors, on call, workers hired for a specific period, professional employmen... Read More

Successful Co-Located Human Resource Business Partner Alignment

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Re-alignment of Human Resource Departments from transactional to the transformational has been taking place for the last 20 years. In the past, HR departments were more of a support organization. Many Senior Managers and Executives believed that Human Resource Departments should be more strategic in... Read More

Punishment or Development: What is the purpose of Today’s Performance Management Processes?

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Over the last few years, a growing phenomenon in performance management (PM) throughout premier companies such as Adobe, General Electric, and JP Morgan Chase has been exchanging the traditional annual performance review for a system of ongoing development discussions. Why has this phenomenon beg... Read More

4 Keys for Aligning Talent Strategies in Emerging Global Markets

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

When business dictates the next step is stretching outside the U.S., organizations must tread with care. While the company may have a domestic talent strategy, there is much to consider when looking for overseas talent. Each country has its own unique set of challenges, from how to obtain and tra... Read More

Contingent Workforce Research Report

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

This report begins with a discussion of the different options available for managing a global contingent workforce program. The data for the program options were gathered from reports and interviews. The discussion is followed by the interviews, summary of results, recommendations, and list of re... Read More

Most Loved Workplace Research

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

A new study from Best Practice Institute has revealed some surprising results. In a global survey of over 150 Fortune 1000 organizations companies, we’ve shown that employees who love their workplace are up to 4 times more likely to perform at a higher level than those who do not. This reveal dat... Read More

Test and Learns

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

“Test and Learn” is a term given to business practices aimed at accelerating performance. It assumes that learning is largely a heuristic behavior of trial and error. It’s a pragmatic learning experience in which people are satisfied with “good enough” solutions that could be optimal ... Read More

Benchmarking Best Talent Practices

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

1. Mentoring Programs Best Practices 2. Best Practices on Creative Approaches to High Potential Identification 3. Moving HR Technology – best practices in switching HRIS/HCM providers 4. Best Practices in Rotational Development Programs 5. Best Practices in Performance Management Transitio... Read More

Comparison of Performance Management Vendors

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The following is a survey of tools that enable the employee feedback that supports performance appraisals. The intent is to identify and measure those tools that compete directly with Skillrater. I have found that the “big” tools serve Human Resources and Human Capital Management in extensivel... Read More

Matching Analytics to HR’s Chief Goals

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Almost every aspect of workforce management and top talent identification is viewed as a “high” or “very high” in terms of importance by the HR professionals in our survey. This shows that analytics has the potential to impact talent management at every level but may also signify that anal... Read More

4 Keys for Aligning Talent Strategies in Emerging Global Markets

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

When business dictates the next step is stretching outside the U.S., organizations must tread with care. While the company may have a domestic talent strategy, there is much to consider when looking for overseas talent. Each country has its own unique set of challenges, from how to obtain and tr... Read More

Expatriates/Global Assignments Research Study

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The study seeks to identify the strategic outlook of global organizations on expatriate assignments and their role in organization development and global talent management. Read More

Integrated Talent Management Trends and Findings

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

To provide additional context for the case studies presented in this research, we asked our contributors and other organizations to reflect on their practices and processes in an online survey. Areas covered by the survey include: 1) company and initiative background, 2) budget for ITM, 3) top areas... Read More

Developing a Best Practice Case Study for Your Intervention or System

By Louis Carter /CEO, BPI

BPI’s definition of Best Practices BPI’s definition of best practices is a program, intervention, and/or organization system that achieves sustainable positive results over time through diagnostic, assessment, design, implementation, continuous support, and evaluation phases. Description of Four... Read More

Quality Leadership Development

By Louis Carter /CEO, BPI

When faced with a crisis that threatened everything they stood for, 600 people from across the country representing all functions and levels of this organization came together to share their concerns and hopes for the future. As they listened to each other, participants quickly recognized how import... Read More

2022 Best Practices in HR and Top 100 Most Loved Workplaces Summit

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

On Valentine's Day, spend time with a community that is committed to creating workplaces that employees love to work for. This 2022 Best Practices in HR Summit is designed for CHROs who have similar beliefs in creating an amazing place to work that people love. It is designed to learn the newest... Read More

Thought Leadership Roundtable

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Thought Leadership Roundtable: Join three mystery thought leaders as they share their current learnings, new books, and research. Read More

HR Roundtable: Diversity, Equity and Inclusion

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

During this HR Roundtable, member companies will share their practices and learnings around DEI. Read More

Next Practice Creation Session - Future of Work 2022 & Beyond - Progressive, Purposeful, and Sustainable

By Michael Bragg /Senior Vice President, Talent Management, MFS Investment Management

Organizations that sustain, and even improve the corporate culture during these times are the ones who lead the way in the new economy. As we continue to navigate these unchartered waters, in an ever-changing landscape, we must rely on the trials and practices collectively to create the Next Practic... Read More

5 Secrets for Creating Breakthrough Products, Services, and Solutions

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

In this exclusive BPI Talk, Chip Bell joins BPI Founder and CEO Louis Carter to discuss his "5 Secrets for Creating Breakthrough Products, Services, and Solutions". The episode features insights on all aspects of change, learning, and innovation such as: Read More

Employee Productivity 2021 & the COVID Changed Workforce

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Given the changing workforce and work location arrangements moving forward as a result of COVID, organizations have to change the way they measure productivity, while employees need the change the way they stay productive. In this session, we will come together to share and co-create what is alr... Read More

Best/Next Practices in Learning Agility, Talent Capabilities, and Talent Reviews

By Amy Clark /Vice President, Talent Management, Sallie Mae

At Sallie Mae, we have developed a model of how to assess for leadership potential which we will share at this session, along with how we shifted mindsets at Sallie Mae in this area. We will then take a deeper dive into one area - Learning Agility, to learn more about how you are assessing for th... Read More

Best and Next Practices for Performance & Development in 2020

By Sandy Allred /Senior Director, Talent Management, Kimberly Clark

This Senior Executive Board Benchmark-it session will look at how we are approaching Performance and Development given the pandemic, and what changes, if any, are being considered. We will focus on both mid-year discussions and end of year performance guidance and address the following questions tog... Read More

Learning in the age of physical distancing: Mobile Gaming and VR

By Anders Gronstedt, Ph.D. /President, The Gronstedt Group, Inc.

The coronavirus pandemic of 2020 might well be the tipping point for the learning revolution that was first sketched out in the 1990s during the early days of the World Wide Web. We’re witnessing two decades of digital learning transformation in a couple of months. Classrooms have been uprooted fr... Read More

Helping People Change: Coaching with Compassion for Lifelong Learning and Growth

By Richard Boyatzis, Ph.D. /Distinguished University Professor- Departments of Organizational Behavior, Psychology, and Cognitive Science, Case Western Reserve University

No matter who you are, helping others is a good thing. Often, as a leader, manager, doctor, teacher or coach, it’s your job. But when we attempt to help others, the truth is we often focus on trying to “fix” them, correcting problems or filling the gaps between where they are and where we thin... Read More

Best Practices in Assessments: What are we using, What’s working, What do we need to change

By Louis Carter /CEO, BPI

In this session, we will come together to share experiences, successes and key learnings of assessments. Specifically, please come ready to discuss: Read More

The Future of Hiring & Talent Acquisition

By Peter Cappelli /George W. Taylor Professor of Management and Professor of Education - Director Center for HR

Businesses have never done as much hiring as they do today. They’ve never spent as much money doing it. And they’ve never done a worse job of it. It’s impossible to get better at hiring if you can’t tell whether the candidates you select become good employees. If you don’t know where y... Read More

Why Honest Conversations about Your Organizational Capabilities is the Key to a Winning Strategy

By Michael Beer /Chairman, TruePoint

I will discuss why too many organizations fail to execute their strategy and why they tend to develop a sustainable high commitment, high-performance organization. I will show that failures are due to organizational silence, the difficulty of people to speak truth to power about barriers to organiza... Read More

Creating a Culture of Inclusion Where People Soar

By Judith H. Katz /Owner, The Kaleel Jamison Consulting Group

In this session, we’ll discuss the impact of Judging and the need to create a Joining mindset and create a safe environment for inclusion through interaction safety. We will share 4 Conscious Actions for Inclusion that can be easily be practiced and applied. Finally, we will discuss how inclusion ... Read More

What Science Says About Identifying High-Potential Employees

By Seymour Adler /Partner, Leadership Practice, Kincentric

Organizations face the critical challenge of preparing future leaders for an environment that will be increasingly unstable, uncertain, and complex. This session will draw on emerging research to provide approaches and practices to help organizations best identify, recruit, assess, and develop leade... Read More

How Emerging Technologies are Shaping the Future of Work

By Muriel Clauson /Lecturer, Future of Work, Data Science

This session is about how emerging technologies are shaping the future of work. We will unpack how emerging technologies are already beginning to change work in positive ways that our organizations can adopt today. We will explore some of the future of work predictions, where they come from, and how... Read More

Learning Leadership: The Five Fundamentals for Becoming and Exemplary Leader

By Jim Kouzes /Author, The Leadership Challenge

The best leaders are the best learners. They engage in learning activities more frequently than their less effective counterparts. But to become the best you need a concrete framework for continuous development and evidence-based strategies to ignite the habit of lifelong learning. There are five fu... Read More

Best Practices in Next Generation Leadership

By Lu Young /Director, University of Kentucky Center for Next Generation Leadership

In this interactive benchmarking session, we'll discuss the strategies and tactics necessary to prepare for future talent. In the changing workforce, all areas of talent are affected - the way we teach, the way information is shared, the necessary skills and changing job descriptions. In this sessi... Read More

Seeing Around Corners

By Rita McGrath /Professor and Leader of "Leading Strategic Growth and Change" program, Columbia Business School

In this interactive webinar, Columbia Business School faculty member Rita McGrath will introduce a perspective from her forthcoming book, “Seeing Around Corners.” This will relate to how executives can best position themselves to “see” major changes in their environment. Participants will ... Read More

Real World Emotional Intelligence

By Justin Bariso /Author, EQ Applied: The Real-World Guide to Emotional Intelligence

Justin Bariso is the author of "EQ Applied: The Real-World Guide to Emotional Intelligence." Using fascinating research, breaking news analysis, and personal stories he’ll show what this quality looks like in the real world--and provide a glimpse as to how you can begin making emotions work for yo... Read More

How to Define and Measure Inclusion

By Corie Pauling /Senior Vice President, Chief Inclusion & Diversity Officer, TIAA Human Resources

During our session, we will unearth the following: * How we define inclusion within our organizations and what methods are used to create a new definition of diversity and inclusion. * What indices are used that to capture inclusion or leadership effectiveness. * At what levels of the organizat... Read More

Project Revolution

By Antonio Nieto-Rodriguez /Author, The Project Revolution

Every aspect of our lives is becoming a set of projects. The speed of change witnessed in the past decade has radically affected the way we organize and manage our companies and work. Many of the traditional activities in organizations will soon be carried out by automation and robots. In this new l... Read More

Developing Agile Mindsets for Agile Leadership

By Bill Joiner /Co-Author of Award-Winning Book,Leadership Agility, President of ChangeWise

Today’s “VUCA” business environment and the widespread success of the Agile movement, in the software industry and beyond, has created an intense interest in agile leadership. In this webinar, Bill Joiner will share the findings and practical applications that came out of his in-depth resear... Read More

Global Diversity & Inclusion Benchmarks

By Alan Richter /Board Member, The Centre for Global Inclusion

Alan Richter, Board Member of the Centre of Global Inclusion and the author of Global Diversity & Inclusion Benchmarks will be presenting his updated findings specifically related to OD, Leadership Development and Senior Leadership buy-in. Read More

Women in Leadership: Expanding Influence and Leading Change

By Sally Helgesen /Premier Expert on Women's Leadership | Best-Selling Author | International Speaker

Sally Helgesen is the bestselling author of seven books including her latest book, "How Women Rise," co-authored with Marshall Goldsmith. In this session, Sally will draw on decades of stories and insights to identify the twelve most common habits that undermine women in their quest to become more s... Read More

Talent Alignment During Leadership Change

By Sandy Ogg /Former CHRO, Unilever and Board Member, INSEAD, CEO.works

During times of leadership change, full alignment between management and employees is more important than ever to create a successful corporate culture. In this session, we'll investigate how business leaders can act as the driving force to creating a strong corporate culture, and an environment whe... Read More

Digital Tools - Using HR Analytics in a Powerful Way

By Agnes Johansen /Vice President People and Leadership, Equinor

HR needs to become a more active business partner to leaders in helping them make more informed leadership decisions. In order to do so, HR must take part in the process of providing data in a highly participative and contextual manner. In an effort to become better at using digital tools for HR an... Read More

What Leaders need to know in order to create and sustain an agile organizational culture

By Mary Eggers /Senior Partner and co-developer of “Whole-Scale® Change.”, Dannemiller Tyson Associates (DTA)

Working with organizations around the globe, we have found it universally true that people support what they help to create. This session focuses on a few of the robust Whole-Scale® principles and models that support an agile, empowered culture. Read More

Agile Transformation

By Mary Tabata /Teaching Assistant, Johns Hopkins University Carey Business School & Senior Research Associate, Best Practice Institute

It’s common to think about how Agile Frameworks transform our development and process life cycles. But how can Agile Thinking transform the culture of our whole organization? Innovating ways to bring Agile to whole systems can create breakthrough change and engage stakeholder on all levels. ... Read More

From Immersion to Presence: How AR and VR Will Revolutionize Your Learning

By Anders Gronstedt, Ph.D. /President, The Gronstedt Group, Inc.

VR and AR are here. Apple ARKit and Google ARCore are turning two billion phones into a magic lens that can arm your workforce with superpowers. Full-body VR offers a digital rehearsal space of such convincing verisimilitude that learners feel they are actually there. How are Fortune 500 companies d... Read More

Create a Culture of Connection

By Michael Lee Stallard /Expert on how effective leaders boost human connection in cultures to improve performance, Meyer Partners

Leaders who develop and maintain a workplace culture infused with connection so that people feel included, supported and part of the team, see a marked difference in performance. Employees who feel connected to people at work are not only healthier and happier, they are also more productive, more en... Read More

The Generation Creative Leader

By Bruce Cryer /Founder of Renaissance Human

Bruce Cryer draws upon a diverse professional background in business management, leadership development, and resilience training, along with refined artistic skills as a singer, writer, dancer, and photographer in helping people find their creative brilliance in business and personal life. Bruc... Read More

Leadership Lexicon

By Richard Bellingham /Executive Coaching and HR Management Consulting, iobility

The idea is to frame all leadership competencies in a two dimensional grid. On the x axis are the 3 meta-skills of leadership: Identify, Build, and Drive. On the y axis are the four dimensions of leadership: Know and Grow Yourself, Know and Grow Your Team, Know and Grow your Organization, and Kn... Read More

B State: Transforming Your Business and Culture in Rapid Time to Achieve Breakthrough Measurable Results

By Mark Samuel /AuthorFounder | CEO | Rapid Culture Change | Award Winning Author | Speaker | Rapid Breakthrough Results, IMPAQ Corporation

Businesses, especially global ones, are challenged to keep pace with the speed of change in their industry. Emerging competition, regulatory standards, M&A’s, new technology, and changing customer demands are forcing organizations to rethink their business models, corporate culture, organizational... Read More

Best Practices in Finding & Retaining Skilled Workers in Challenging Environments

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Filling the talent pipeline for skilled workers can be a challenge. Talent acquisition should not hold back growth for technology-enabled manufacturing. How can organizations find and retain talent in challenging environments? Companies are thinking creatively to find ways to address talent short... Read More

Best Practices Next Generation/Multi-Generational Workforce Transformation Research

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

What kind of flexibility, agility, and changes are needed to acquire, hire, develop, and enable the high performance of the next generation/multi-generational workforce? Read More

Talent 2.0: Shifting to Human Capital

By Michael Arena /VP Talent & Development, Amazon Web Services (AWS)

Michael Arena shares his insights from his book, Adaptive Space which describes how connections, ideas, information, and resources allow for greater innovation and adaptability in your organization. Read More

BPI Research Presentation - Best Practices in Talent Management Transformation

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The BPI Senior Executive Board holds a benchmarking and dialogue session the second Tuesday of each month. Come prepared to learn and share your knowledge and expertise - as well as take part in BPI's process of team development and transformation online. Each Senior Executive Board member may bring... Read More

BPI Research Presentation - Best Practices In Contingent Workforce Transformation

By Louis Carter /CEO, BPI

The BPI Senior Executive Board holds a benchmarking and dialogue session the second Tuesday of each month. Come prepared to learn and share your knowledge and expertise - as well as take part in BPI's process of team development and transformation online. Each Senior Executive Board member may bring... Read More

BPI Research Presentation - HR Business Partner Alignment

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

The BPI Senior Executive Board holds a benchmarking and dialogue session the second Tuesday of each month. Come prepared to learn and share your knowledge and expertise - as well as take part in BPI's process of team development and transformation online. Each Senior Executive Board member may bring... Read More

Senior Executive Board Benchmark-It Promotion Potential Assessment

By William Rothwell /President, Rothwell & Associates, Inc.

Assessing potential for promotion is an important issue in succession planning and in talent management. How is it possible to know if someone can assume more responsibility in a job with higher responsibility if the employer has never seen the person do that job? That is often the challenge. Yet th... Read More

Best Practice Benchmark-it - Transforming Culture after Merger, Acquisition and major change

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Enabling our company to transform after a merger/acquisition/major change, yet harnessing the existing momentum and bringing them along. Read More

BPI Senior Executive Board Benchmark-It - Best Practices in Organization Design

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Join your fellow Senior Executive Board members to share, benchmark, and learn from each other in this critical topic developed by one of your peers. Attendance is highly recommended for all Senior Executive Board members. You are also invited to bring an internal champion of your choice from your t... Read More

Leadership During Crisis

By Martha Johnson /White House Office's Office of Presidential Personnel, Clinton-Gore Administration and Former Administrator, GSA

Inspired by first hand accounts and interviews with leaders throughout the public and private sector, leadership expert Harry Hutson and for GSA Adminstrator Martha Johnson examined leaders effected by tramautic events such as 9/11, the Oklahoma City & Boston bombings, Hurricane Katrina, hostile tak... Read More

New Research on Employee Engagement, Retention, and Development: Most Loved Companies

By Beverly Kaye /Author - Speaker - Thought Leader

Learn about the most important factors that impact how and why employees and customers become engaged, happy, and willing to perform at multiple levels higher. Our partner organization, Career Systems International and their founder Beverly Kaye will kick this off with a quick review of the work... Read More

Senior Executive Board Kick-Off Meeting for 2016-2017

By Louis Carter /CEO, BPI

This is the 2016-2017 kick-off meeting for the BPI Senior Executive Board. Hear the plans, goals and aspirations of your fellow Senior Executive Board members, find your buddy or group for consistent help and support, and sign-up for forums and committees for the Board. You will have the chance to ... Read More

The Future of Work

By Louis Carter /CEO, BPI

What will the workplace by like in 1 year, 5 years, or 20 years down the line. The speed of innovation is moving at light speed. Are you keeping up and ready to capitalize on new technologies and processes necessary to get ahead in today's hyper-charged environment? During this webinar, you'll hear ... Read More

Benchmark-It Webinar: Employee Learning & Development

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Many organizations shifting to centralizing operations, infrastructure, and methods, purposefully tie learning and experiences to programs and business objectives, and customize learning through virtual learning tools, mobile accessibility, apps, short burst videos, and more. In an organizational se... Read More

Benchmark-It Webinar: Global Talent Strategy

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Strong global talent strategies are led by principles and driven by purpose. They reflect changing external realities, and highlight strengths in acquisition, retention, engagement, leadership development and succession. Join our BPI Expert panelists in learning and sharing the many stages of develo... Read More

Fast Action Learning Circle: Benchmarking Successes in Designing, Developing and Assessing Technical Competencies

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Most organizations focus on leadership and management development competencies when building their leadership development and HR programs. A majority of leaders and managers agree that technical skills are one of the most important aspects of excelling and succeeding within an organization. Some of ... Read More

Corporate Social Learning and Collaboration

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Today’s organizations battle a great deal of complexity. The introduction of collaborative technologies has allowed organizations to increase transparency, global communication among workers, and welcomed new ways of learning. How are you and your organization leveraging these technologies to buil... Read More

Best Practices in Social Learning Tools & Engagement

By Kimo Kippen /Learning Advocate, Speaker, Talent Development & Education Consultant, Aloha Learning Advisors.

Read More

Intentional Leadership

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

Join us in sharing intentional leadership practices, communication and accountability strategies. Read More

BD's Early Career Experience Program

By Edward Franzone /Senior Director of Worldwide Learning and Development, BD

Ed Franzone, former Senior Director of Worldwide Learning and Development at BD (Becton, Dickinson and Company) will present the design, implementation and outcomes of an innovative program designed to accelerate the development of BD’s early career high-potential population. Read More

Fast Action Learning Circle: Integrated Talent Management

By BPI Admin /Senior Director of Worldwide Learning and Development, BD

Integrated Talent Management is the Transformational Process of Bringing People, Processes and Operations together. BPI will present its research on Integrated Talent Management. You will receive the BPI Whitepaper on its research on Integrated Talent Management, as well as the PowerPoint Presentat... Read More

Benchmarking Best of Best Practices

By Louis Carter /CEO, BPI

Best Practice benchmarking is a critical first step toward developing and designing a leading edge program, system, or intervention within your organization. Before you venture out on your own to diagnose your own system, or if you have already begun designing, it is sage advice to look externally t... Read More

Fast Action Learning Circle: Action Benchmarking on Leadership Development and Talent Management

By BPI Admin /CEO, BPI

We will share BPI's best practices research and case studies in talent management, as well as discover the leading trends and next practices in the field. Participants and BPI will share innovations in leadership development and their usage inside of organizations. The session material is based on t... Read More

J&J Benchmark-It: Transformation

By Bpi /Learning and Leadership Development Staff, Best Practice Institute

We will examine current data, and the Senior Executive Board will give recommendations and advice for next steps toward moving from incremental change management to leading a transformational change. Read More

Benchmark-It: Tech-Saavy Talent: Attracting Candidates and Branding the MasterCard Culture

By David Deacon /Chief Talent Officer, MasterCard WorldWide

MasterCard is competing with the most innovative and eye-catching branded companies in the world. MasterCard is not a credit company, but a technology company in the payment space. As MasterCard acquires top tech-saavy talent, there is a focus on ensuring whole process optimization and becoming an i... Read More

The History of OD: Standing on the Shoulders of Giants

By John Scherer /Co-Director, Scherer Leadership International

This 15 minute learning byte will teach you about the history and foundation of the field of Organization Development outlining the significant contributions of specific theorists and practitioners who helped shape the field today. Read More

Giving Performance Feedback Live

By Paul Plotczyk /CLO, Best Practice Institute

"Do a performance appraisal! Can I give a speech instead?” Although studies have shown that one of the most feared tasks amongst people is to give a speech, many managers would argue that giving performance feedback may rank higher. Most of us have forgotten that the primary purpose of conv... Read More

Benchmark-it Session with Merck: Building Global Managers with Multi-Cultural Understanding and Holistic Talent Management Capabilities

By Dottie Brienza /VP/ Global Head of Organizational Performance, Bristol Myers Squibb

From a business perspective, it is imperative to ensure that organizational boards, leadership teams and employees are reflective of their markets. As shareholders continue to expect faster growth, higher return, and sustainability, companies need to have people leading and working in them that refl... Read More

Creating a Connected and Engaged Organization: The Path to a Collaborative Organization

By Dan Pontefract /Author, Creating a Connected and Engaged Organization.

Dan will share top tips and real world examples to help improve how your company operates in what he calls “a mecca of collaboration; a culture that fosters innovation, creativity, teamwork and friendship.” He discusses collaboration tools, technologies and practices alongside new learning mode... Read More

Benchmark-it Session with BP: Engaging, Driving, and Aligning the Learning Community and Strategy through One Integrated Learning Architecture

By Rita Vanhauwenhuyse /VP Talent & Learning, BP

BP has a strong multi-year roadmap that will strengthen its current learning landscape for both learners and the business. With strong executive support, this initiative will aim to integrate its learning architecture. During this session, we will engage in active advice, benchmarking, and discussi... Read More

The Evolution of the People Development Strategy at H.J. Heinz

By Kimberly Janson /CEO, Janson Associates and Author of Demystifying Talent Management

Kim Janson, Vice President of Global Leadership and Organization Development at H.J. Heinz will present the business need, design, and implementation of programs and practices that support the people development strategy at H.J. Heinz. Her effective approach to implementation is an excellent example... Read More

Cigna: Enabling Customer Centricity through Crowdsourcing, Storytelling, and Global Collaboration

By Karen Kocher /General Manager, Microsoft, 21st Century Jobs, Skills and Employability, Microsoft

Karen Kocher, Chief Learning Officer at Cigna will present the business need, design, and implementation of programs and practices that support and empower customer centricity at Cigna. Her passion for creating social collaboration through smart mob organizing and adding global effectiveness through... Read More

Talent Pulse Check: BPI Uncovers Best and Next Practice Talent Programs

By Louis Carter /CEO, BPI

Join Louis Carter and Christi O'Neill as they reveal the best and next practices of 2013, based on BPI research and conversations. Learn what organizations are doing to promote transparency through talent programs and data planning. Engage and share your talent challenges and success stories! Read More

An Integrated Approach to Driving Diversity at Rockwell Collins

By BPI Admin /CEO, BPI

Our employees must reflect the changing demographics to meet the needs and expectations of a global economy. Establishing a diverse, talented and motivated workforce increases our ability to develop innovative solutions by embracing diversity of thoughts, opinions, backgrounds and styles. To ... Read More

Providing Irrefutable Proof Of The Bottom-Line Business Impact Of Recruiting, Retention And Development

By John Sullivan /Speaker, Advisor to Management, Author and Professor

Imagine for a moment a business environment where Talent Management not only had a surplus of budget resources but that you also had the unwavering public support of managers and executives. You should know that not every HR function struggles for support and not all have to continually operate in a... Read More

Leadership Narratives for Organizational Transformation

By John Nelson /President, BT+L Partners

Transformational change is critical to organizations operating in a polyphonic global economy. Making it happen is a complex process, and seldom meets expectations. This webinar will help resolve complexities and lead to your company’s transformation meeting expectations. John Nelson of BT+L ... Read More

Demonstration of BPIWorld

By Louis Carter /CEO, BPI

We will demonstrate the key features of the BPIworld social learning platform. At the end of the webinar, we will hold a question and answer period. Read More

The New Leader's Playbook

By George Bradt /Executive onboarding expert - helps new leaders and teams deliver Better Results Faster

Leadership transitions are some of the toughest challenges people face – professionally and personally. Nearly half of new leaders fail in their first 18 months. Often, those failures are the result of crucial mistakes made in the very beginning that can be devastating for organizations and leader... Read More

Trends in OnBoarding

By B. Lynn Ware, PhD . /BPI Expert, Integral Talent Systems, Inc.

You’ve hired the best. Now how do you get them up to speed? Join us to learn the latest in on-boarding best practices, including the use of scalable gamification technology and other self service platforms for engaging the new hire so they can grasp the knowledge and skills they need to perfor... Read More

How to Lead Different Generations: Are You Ready for Generation Y?

By Martina Mangelsdorf /Managing Director and Founder, GAIA Insights GmbH

Whether you like it or not, the demographic shift is happening and Generation Y (born 1980 – 1995) is coming to the forefront of the workforce. This generation differs from any previous demographic population because “Gen Y” grew up in an era shaped by conditions unheard of before: from digita... Read More

What Social Media Means for Leadership

By Jamie Notter /Co-Founder and Culture Consultant, Human Workplaces

Just about everyone has jumped on the social media bandwagon. Companies are falling over themselves to engage customers and stakeholders in social media spaces, for fear of missing out on the social media “revolution.” Indeed, marketing and PR have been permanently changed by social media. Tradi... Read More

Understanding and Capturing the Power of Onboarding Done Well

By Michael Hamilton /Senior Business Executive, Retired Partner,, Ernst & Young

Michael Hamilton is Chief Learning & Development Officer at Ernst & Young Read More

Tactics for Change Leaders

By Deborah Slobodnik /Master Coach for Leaders and Teams

Change is a process, not an event. The real challenge comes during implementation when changes in behavior are required to support the critical business goals. Desired behavioral shifts need to happen at the leadership, team and individual levels, such as increased personal accountability, more tran... Read More

Crack the Code: Optimizing the Investment in Learning at Bank of America

By Eryn O'Brien /Chief Learning Officer, bank of America

Over the past several years, the global economy has sunk into recession, the financial services industry has experienced extreme challenges, and Bank of America is reshaping itself to meet new economic realities. Much has changed since the Crack the Code recommendations were presented yet implementa... Read More

Investing In and Inspiring Our People

By Christopher Henry /Corporate Vice President of Talent and Change Management, Sutter Health

Christopher Henry is Vice President of Talent & Organizational Development at MGM Resorts International. Vickie Kolias is Corporate Director of Learning & Instructional Design at MGM Resorts International. Read More

Add Story Power to Your Talent Management & Development Process

By Diane Senffner /CEO, Cine Learning Productions

Smart employers use stories to amplify the effectiveness of all aspects of their talent management and development process, including employer branding, new hire orientation, employee engagement, training, and coaching. Companies with great Employer Brands use stories to communicate what makes th... Read More

Onboarding: Making the First 90 Days Really Count

By Deborah Slobodnik /Master Coach for Leaders and Teams

Most research has proven that the first 90 days are critical to the success of a new leader. Too often they fail to make an impression, or come on too strong, neither of which is effective. Getting oriented to a new job, new culture, new people is key. Most onboarding programs do not provide all the... Read More

How To Effectively Transfer Knowledge with LEAN Learning

By Todd Hudson /Head Maverick,, Maverick Institute

The vast majority of corporate training activities are waste; 85% to 99% waste by some estimates. They don't improve learning and retention and don’t lead to performance improvements. With slashed budgets and staff levels at all time lows, executives can’t afford employees sitting in classrooms,... Read More

Evidence-Based Management and Development of Human Capital

By Haig Nalbantian /Senior Partner, Mercer, well-known authority on Human Capital Measurement and Management

Haig Nalbantian is Senior Partner and Founder/Leader of Mercer Workforce Sciences Institute Read More

The Formula for High Performance: How Top Companies Drive Business Results with Trust, Leadership, and Collaboration

By Andy Atkins /Senior Vice President, Research & Innovative Practices

In this webinar, Andy will show how the combination of high trust, strong leadership and expert collaboration directly links to outstanding business performance. He will cover the three important factors on which people base their trust. Andy also will share best practices in building trust--- inclu... Read More

Three Keys to Attracting & Recruiting Talent in the New Normal

By Jennifer McClure /CEO | Keynote Speaker | I help leaders build careers that they love & lives that matter, Unbridled Talent & DisruptHR

As the economy attempts to crawl out of recession and businesses begin to focus on growth and opportunity, recruiting leaders are faced with new challenges in regards to attracting and recruiting top talent in an increasing competitive environment. Whether your organization needs to cultivate a ... Read More

Multi-Dimensional Organization: Mastering Complexity

By Jay Galbraith /President, Jay Galbraith Management Consultants

Dr. Jay Galbraith is Founder and President of Galbraith Management Consultants. Read More

Change the Culture, Change the Game

By Roger Connors /New York Times Bestselling Author | The Oz Principle | Change the Culture, Change The Game | Fix It | Wisdom of Oz

Hear this dynamic three-time New York Times Bestselling Author, Roger Connors, talk about how to accelerate culture change within your organization and create a culture that ensures effective execution on business strategies essential to achieving the organizational results you need. Learn about the... Read More

How to Become an Ideal Leader

By John Spence /Executive Consultant, Trainer and Author, John Spence LLC

The session will look at the new trends in what high-performance employees look for in an “Ideal Leader.” Based on John Spence’s work as a leadership instructor and coach to firms such as Microsoft, Qualcomm, Abbott Labs, Merrill Lynch, and several other Fortune 500 firms and a recent Global L... Read More

Investment Management Leadership Program- Leadership Development: The Centerpiece of Talent Strategy

By David DeFilippo /Chief Learning Officer, BNY Asset Management

David DeFilippo is Chief Learning Officer at Bank of New York Mellon. BNY Mellon Asset Management’s leadership development work has garnered external recognition. The Program has been recognized as one of the Top 15 Leadership Programs by Leadership Excellence magazine in 2011 and was previous... Read More

Leadership Sustainability: 7 Disciplines That Get Things Done

By David Ulrich /Speaker, Author, Professor, Thought Partner on HR, Leadership, and Organization, The RBL Group

David Ulrich and Norm Smallwood are Partners at The RBL Group Read More

Leadership for Sustainability and the Importance of Systems Change

By Peter Senge /Senior Lecturer, Massachusetts Institute of Technology

Sustainability is not a problem to be solved. It is a future to be created. True leadership is about cultivating the collective capacity so that people shape futures they truly desire. In this webinar, Peter Senge will offer insights and practical methods for leaders across sectors who are seeking t... Read More

50 Ways to Develop Yourself as a Leader - 3

By Steve Arneson /President, Arneson Leadership Consulting

Leaders at all levels today are busy – often times, too busy to develop their leadership skills. And in this challenging business climate, companies aren’t spending as much on leadership development. What’s a leader to do? How can you break through and take your own leadership game to the next... Read More

Global Benchmarking For Ethics & Integrity (Part 2)

By Alan Richter /Board Member, The Centre for Global Inclusion

This series will introduce you to both benchmarking tools. They are free downloadable tools designed to help organizations determine strategy and measure progress in (1) managing diversity and fostering inclusion, and (2) fostering ethics and integrity in your organization. Both tools are based on i... Read More

The Business Case at Bloomberg for Career Development

By Beverly Kaye /Author - Speaker - Thought Leader

Bev Kaye is author of Love 'Em or Lose 'Em Suzy Walther is the Global Head of Career Development at Bloomberg. Bev Kaye and Suzy Walther walk through the business case at Bloomberg for Career Development and the how the program was designed. Read More

Creating a Mentoring Culture: What Leaders Need to Know and Do

By Lois Zachary /President, Leadership Development Services, LLC

In this webinar, Lois Zachary makes the case for creating a mentoring culture to support individual and organizational mentoring programs and initiatives. The webinar fast tracks participants through the process of creating a vibrant mentoring culture, beginning with creating a shared vision, organi... Read More

Integrated Talent Management at Oracle

By Penny Adkins /Director - Talent Management, Oracle

Penny Adkins is Head of Global Talent Management, Centre of Expertise at Oracle Read More

Business Acumen for the HR and OD Professional

By Wendy Heckelman /President, WLH Consulting, Inc.

HR professionals need to better understand the business to act as strategic business partners. HR professionals need “business acumen” to draw sound conclusions from business information. More importantly, they need to take the actions needed to drive organizational results. In this webinar, We... Read More

LEAN Learning: How to Effectively Transfer Knowledge

By Todd Hudson /Head Maverick,, Maverick Institute

The vast majority of corporate training activities are waste; 85% to 99% waste by some estimates. They don't improve learning and retention and don’t lead to performance improvements. With slashed budgets and staff levels at all time lows, executives can’t afford employees sitting in classrooms,... Read More

A New Approach to Leadership Development and Employee Engagement

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

Dr. Marshall Goldsmith is a world authority in helping successful leaders achieve positive, lasting change in behavior. In this fast-paced, interactive session, he will build upon three independent research studies to illustrate why the key to effective leadership development is the leader – not t... Read More

The C-Suite's Role in Talent Management at Novelis

By Leslie Joyce /EVP and Chief People Officer at Exide Technologies

Leslie Joyce is the former SVP and Chief People Officer at Novelis. Read More

Resolving Conflict in the Workplace

By Ken Cloke /BPI ExpertMediator, Arbitrator, Alternative Dispute Resolution Consultant and Contractor

Every workplace generates chronic conflicts, yet few organizations have examined their "conflict cultures" to see how their conflicts get sparked, escalated, and reinforced. Fewer still have conducted "conflict audits" to discover where these streams of conflict come from, or designed multi-layered,... Read More

Building Leadership and Culture to Drive Growth at Broadridge Financial

By Valerie Norton /Chief People Officer, Habitat for Humanity International

Valerie Norton is VP of Talent Management and Acquisition at Broadridge Financial. Valerie shares strategies and models to build culture and leadership to drive growth. Read More

Global Benchmarking For Diversity & Inclusion (Part 1)

By Alan Richter /Board Member, The Centre for Global Inclusion

Based on extensive contributions from 79 Expert Panelists around the world, this online research presentation and learning session, along with a new diversity and inclusion model, illustrates what excellent diversity and inclusion work looks like today. We will explore the research and twelve catego... Read More

Developing Leadership Agility in a Complex, Global Business

By Bill Joiner /Co-Author of Award-Winning Book,Leadership Agility, President of ChangeWise

Facing a range of complex worldwide issues, from increasing competition to political and economic turmoil and climate change, Monsanto has taken a global approach to developing leaders with the new capacities and skills needed to be successful in this turbulent environment. To this end, the company ... Read More

The Discipline of Why: Using Systems Thinking to Craft Effective Solutions

By Paul Plotczyk /CLO, Best Practice Institute

In this interactive, engaging presentation, the presenter will help convert the impressive ideas in the Fifth Discipline into a few easy to use tools that will also illustrate two key tenets of Systems Thinking - discipline and curiosity. The tools will include, “The Context Awareness Hierarchy,�... Read More

Harnessing the Power of High Potential Women for Real Business Impact

By Lynne Morton /independent consultant, Lynne Morton consulting and coaching

Are you one of those organizations that successfully recruits women, but is significantly less successful at retaining them? If so, you don’t reap the benefits of this key component of the workforce… the positive impact business results and organizational culture that women offer. It’s possibl... Read More

Organization Learning in Today’s Business Environment: Newell-Rubbermaid

By Brian Hults /Vice President of Organization and People Development

Brian Hults is Vice President Organization and People Development at Newell-Rubbermaid. Brian shares information on Newell-Rubbermaid's Learning Culture and Succession Planning. Read More

Becoming an Agile Leader: How to Lead Effectively in Today's Business Environment

By Bill Joiner /Co-Author of Award-Winning Book,Leadership Agility, President of ChangeWise

In this webinar, Bill Joiner will draw on his extensive research on this topic and three decades of work with organizations to discuss what leaders and leadership development professionals can do to increase their own agility and that of their people and their organizations. Increasingly, line an... Read More

Organizational Learning and Development at UNICEF

By Dawn Denvir /Director Learning and Development, The Nature Conservancy

Dawn Denvir is Chief Learning Officer at UNICEF. Read More

Creating Powerful Leadership Connections in the Smallest of Moments

By Mette Norgaard /President, mettenorgaard.com

Leaders must hit their marks. But this is especially hard in today’s “interruption age” – where the pace is fast, the meetings back to back, and the information flow never-ending. How can you achieve your goals – much less lead others effectively – in this landscape? By adopting a new se... Read More

How Global Leaders Develop

By Steve Terrell /Expert in Learning Mindset | Leadership & Organization Development | Facilitator | Author

Global organizations face complexity in the dynamics of multiplicity, interdependence, ambiguity, and flux. These forces are driving an increased need for global leaders who possess new competencies that enable them to respond and lead effectively. Many global organizations are finding that their su... Read More

50 Ways to Develop Yourself as a Leader - 2

By Steve Arneson /President, Arneson Leadership Consulting

Leaders at all levels today are busy – oftentimes, too busy to develop their leadership skills. And in this challenging business climate, companies aren’t spending as much on leadership development. What’s a leader to do? How can you break through and take your own leadership game to the next ... Read More

Why You Need a High Performance Coaching Culture

By Thomas G. Crane /Leadership Consultant, Speaker, Author and Facilitator, Crane Consulting

Transformational coaching and organizational accountability build a lasting high-performance organization. During this exclusive BPI online learning session, world renown developmental coach, Tom Crane will walk you through the steps of creating a high-performance coaching culture, and his successes... Read More

Developing Talent at Every Level: Learning Experiences Across Disciplines (LEAD)

By James E. Lantzy /BPI Expert

The Learning Experiences Across Disciplines (LEAD) program was designed to help leaders provide continuous learning opportunities and develop leaders at all levels within one of the world's largest civilian intelligence agencies. You will learn the details of the LEAD program - and specifically how ... Read More

Team Coaching In Real Time

By Deborah Slobodnik /Master Coach for Leaders and Teams

Learn how to assess and interrupt dysfunctional team behaviors that undermine productivity in cross-functional, virtual or co-located teams. Read More

Execution at the Speed of Change: Online Leadership & Management Training

By John Bernard /Author * Lean Pioneer * Results-Driven Executive

In this online training session you will learn how your organization can prosper by building a system of management that dramatically cuts response time and improves execution through high levels of employee engagement. Read More

Experiential Learning for Innovation and Culture Change

By Paul Kwiecinski /Managing Partner, Face The Music

Retention and integration of training and development programs is an ongoing issue, as the well-crafted design and agenda have to withstand the heat and friction of re-entry into the day-to-day demands of the work atmosphere. And if you are looking for innovation and a shift in culture, you need pow... Read More

Why We Struggle to Work Together… What to Do About It

By Ralph Jacobson /Founder of The Leader's Toolbox, coach, author, speaker, The Leader's Toolbox

Organization life is often experienced as a high stakes drama with different departments, divisions, teams, and leaders tugging at one another for resources, time, and money. Often the fight is presumed to be about personality differences, power struggles, and ineffective leadership. So we invest th... Read More

Maximizing Your Talent Pool Through Coaching

By Brad Agry /Principal of CareerTeam Partners, Executive Coach and Corporate Trainer

There was a time when coaching was considered something remedial---a kind of stop-gap measure to take care of “problem” managers. The fact is, nowadays many new hires with high potential actually are negotiating the ongoing services of a coach as part of their acceptance packages! This powerful ... Read More

50 Ways to Develop Yourself as a Leader - 1

By Steve Arneson /President, Arneson Leadership Consulting

Leaders at all levels today are busy – often times, too busy to develop their leadership skills. And in this challenging business climate, companies aren’t spending as much on leadership development. What’s a leader to do? How can you break through and take your own leadership game to the next... Read More

How to Develop Leadership in Everyone

By Joe Raelin /Principal, The Leaderful Consultancy

In this webinar, Dr. Joe Raelin will introduce an exciting new way to think about and practice leadership, in what he calls, "leaderful practice." Thought to be ripe for the requirements of our 21st Century organizations, leaderful practice replaces the conventional heroic model by introducing the f... Read More

Lead Your Boss

By John Baldoni /Executive Coach & Leadership Educator

Organizations, especially those in crisis, need men and women willing to exert their leadership to effect positive change. “Leading from the Middle,” based on John Baldoni’s newest book, Lead Your Boss, demonstrates how managers can use their influence to lead without authority. For managers w... Read More

Achieving Business Excellence

By John Spence /Executive Consultant, Trainer and Author, John Spence LLC

Based on John Spence’s extensive personal business experience and combined with more than 14 years of in-depth research and rigorous benchmarking studies of the best practices at top corporations around the world, this information intensive webinar is designed specifically to “shake up the think... Read More

Applying Emotional Intelligence to Identify Star-Performers

By Reuven Bar On /Independent Research Professional, Bar-On Consulting

Transforming leaders and their organizations is BPI’s vision and mission, which implies that we are dedicated to creating positive organizational change. This necessitates finding, hiring, promoting, and developing the right people to make organizations more pleasant and desirable places in which ... Read More

Leading with Questions

By Michael Marquardt /Professor of Human Resource Development and International Affairs

Great leaders ask great questions. They know when, how, and what questions to ask. In this webinar, Mike Marquardt will share what he learned from leaders around the world, providing their insights to the following questions: Why are more leaders using questions rather than statements to achieve bus... Read More

An Innovative Action Learning Leadership Process

By Greg Zlevor /President, Westwood International

What is action learning? Why is action learning so effective as both a change management and a leadership development initiative? What makes the global program at Johnson and Johnson so innovative? These questions and others will be discussed during this informative webinar. During this program ... Read More

Helping Successful Leaders Get Even Better: What Got You Here Won't Get You There! And Microsoft's Exceptional Potential Coaching Program Case Study

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

Presented by Marshall Goldsmith, named one of the 50 greatest living business thinkers by the Times-London and author of 23 New York Times best-selling books, including What Got You Here Won't Get You There. Microsoft Presenters: Brian Underhill and Carol Hedley In this fast-paced, interactive s... Read More

Compassion In Action

By Rob Kanzer /Life Coach, Certified Mediator, Crisis Intervention Counselor, and President of Rob Kanzer Seminars

When a company faces the realities of tough economic times, people in management positions face difficult choices and, in particular, the unpleasant task of downsizing. Anxiety and fear can interfere with approaching these duties with foresight and compassion. In this session, Rob Kanzer will ex... Read More

Building a Dream Team

By Karl Buchanan /Executive VP, TMG

Employee Engagement is a leading indicator of future business performance and success; how long employees stay, how they feel about their jobs, their boss and their organization are all linked to their individual engagement and performance level. Successful leaders understand and know their most val... Read More

The Proper Way to Teach Work Readiness

By Jay Goldberg /CEO, DTR Inc

There are hundreds, if not thousands, of venues teaching work readiness. However, in survey after survey, and focus group after focus group, business owners and senior management still complain about the work readiness skills of their new (and existing) employees. This is because in the vast majorit... Read More

What Really Happens in Coaching: Executives Tell All

By Brian Underhill /Author of Executive Coaching for Results: The Definitive Guide to Developing Organizational Leaders

What really happens during executive coaching assignments? Learn from the co-author of Executive Coaching for Results: The Definitive Guide to Developing Organizational Leaders (Berrett-Koehler, 2007) as they describe their compelling “3 dimensional” research with major Fortune 500 organizations... Read More

Community: The Structure of Belonging

By Peter Block /Member, A Small Group

We are in the business of learning, not teaching or training. All learning and change require a community to sustain it. Learning is a social phenomenon first and content/clarity second. Community, and a sense of belonging, is created by bringing a cross section of the community into a new conversat... Read More

Improving Time to Productivity with World-Class Onboarding & Orientation for New Hires and Transfers

By John Sullivan /Speaker, Advisor to Management, Author and Professor

In times of economic turbulence few things are more important than keeping employees laser focused and productive. Unfortunately, turbulence outside the organization often creates turbulence inside. During such times, some organizations are forced to cut labor costs, restructure teams, shift work fr... Read More

Why Create a High Performance Coaching Culture

By Thomas G. Crane /Leadership Consultant, Speaker, Author and Facilitator, Crane Consulting

In a COACHING CULTURE, all members of the culture courageously engage in candid, respectful coaching conversations, unrestricted by reporting relationships, about how they can improve their working relationships and individual and collective work performance. All have learned to value and effectivel... Read More

Building Cultures of Integrity

By Scott Ventrella /Executive Leadership Development, Author, and Radio Personality

If you were able to gauge the integrity of your organization where would you fall? Do you have the typical, dysfunctional, or optimum culture of integrity at your workplace? Scott W. Ventrella explores this and more in his webinar "Building Cultures of Integrity." Culture is the interwoven system of... Read More

The Economic Crisis: What Next?

By John Perkins /NYT Bestselling Author, Founder, Dream Change & Pachamama Alliance

CHALLENGE YOUR THINKING ABOUT THE CURRENT ECONOMIC CRISIS with John Perkins, New York Times Best Selling Author of CONFESSIONS OF AN ECONOMIC HITMAN THE HIT MEN STRIKE HOME What Next and How to Deal With It The current crisis is a classic hit by economic hit men (EHM) – except this time the... Read More

Winning the War for Talent

By Diane Gayeski /Interim Dean of Graduate and Professional Studies, Ithaca College

By many accounts, the US workforce will have a shortage of about 14 million educated workers by 2020. That's not the end of the bad news. The high school dropout rate is increasing. Boomers are retiring in droves. And the most talented individuals don't even want traditional jobs anymore. Will you b... Read More

The Heart of Coaching

By Thomas G. Crane /Leadership Consultant, Speaker, Author and Facilitator, Crane Consulting

What is a coaching culture? In a COACHING CULTURE, all members of the culture courageously engage in candid, respectful coaching conversations, unrestricted by reporting relationships, about how they can improve their working relationships and individual and collective work performance. All have... Read More

Selling in the Service Environment, Improving Customer Satisfaction and Profits at the Same Time

By Ronna Caras /President, Caras Training

Has the definition of customer care changed to include pro-actively selling products or services to solve customer problems? Or, are you in the process of deciding how to make this transition a successful one without offending your customers or losing your top performers? This online learning se... Read More

The Neuroscience of Leadership: New Research Explains Why Change is Hard and How to Make it Easier

By David Rock /CEO, NeuroLeadership Institute

New research is emerging from neuroscience that provides insights into some of today’s biggest leadership challenges. Scientists are beginning to provide answers to issues such as how to more effectively make decisions and solve problems, stay cool under pressure, get on with others, and drive cha... Read More

From Execution to Innovation: Strategically Enhancing Organizational Learning Through Technology

By Clark Quinn /Learning Technology Design & Strategy, Quinnovation

Organizations are trying to improve their execution, and increasingly recognizing that innovation is the key to competitiveness, yet their support for these are largely idiosyncratic and certainly not integrated. In client engagements across a number of Fortune 500 companies and major technology or... Read More

Orientation & Assimilation: The Key to Fast Starts

By B. Lynn Ware, PhD . /BPI Expert, Integral Talent Systems, Inc.

Dr. Ware is an Industrial/Organizational Psychologist and the founder and President of Integral Talent Systems, Inc. (ITS), an internationally known talent management consulting firm. ITS offers state of the art tools and services for organizations who wish to attract, develop and retain top talent.... Read More

Accelerating Leadership Performance at the Top: Lessons from the Bank of America's Executive On-Boarding Process

By Brian Fishel /SVP Talent Management, Key Bank

A well designed on-boarding intervention for executives can and should serve three purposes. The first is to minimize the possibility of derailment on the job. By accelerating the new executive’s understanding of the role demands and by providing support through constructive feedback, coaching, an... Read More

Positive Deviance Approach for Behavior and Social Change From the Inside Out

By Jerry Sternin /BPI Expert

Traditional expert-driven models for individual, social and organizational change often don’t work. Like the human immune system, individuals, communities and institutions such as MOH, hospitals reject what is perceived as “foreign matter”. When “experts” provide strategies for individual ... Read More

From Tao to Dow

By Misha Goussev /BPI Expert

Based on his 25 years of experience in designing and implementing leadership development solutions, as well as his extensive knowledge of the latest research and thought leadership about learning, Steve will share his insights into how to enhance leaders’ ability to learn from experience. He will ... Read More

The Amazing Way Google Manages Talent

By John Sullivan /Speaker, Advisor to Management, Author and Professor

If you need to be the dominate player in your talent market, you should begin your effort by benchmarking against the world’s first true “talent machine”… Google. Google has, in a handful of years, become the #1 employment brand, securing on their first attempt the top spot on FORTUNE magazi... Read More

Realized Development: Moving Beyond Hope

By Larry Peters /Professor Emeritus, TCU and Owner, consultant

This webinar will focus on moving from what we do to develop our people to “realized development” – to identify barriers that make transfer to real work application difficult and to help identify how to move to what Dr. Peters calls the “development space,” where real learning takes place.... Read More

Practical Strategies to Develop Leadership Capabilities Through Experience

By Steve Terrell /Expert in Learning Mindset | Leadership & Organization Development | Facilitator | Author

Many large organizations have implemented some form of assignment management, but many do not successfully leverage the value of experience that assignment management generates. Having an experience does not guarantee that someone will actually learn from that experience. Steve is President of A... Read More

Making Organizations Adaptable: Building a Leadership Development Agenda that Works

By Ralph Jacobson /Founder of The Leader's Toolbox, coach, author, speaker, The Leader's Toolbox

Finding the traditional leadership development approaches inadequate to meet the ever increasing leadership challenges, Ralph created The Leader’s Toolbox®. He will show us how to build companies of leaders by teaching them how to tackle the difficult challenges they face—-forever. He turns con... Read More

One Page Talent Management

By Marc Effron /President, Talent Strategy Group; Harvard Business Book Author: One Page Talent Management & 8 Steps to High Performance

Most corporate talent practices fail simply because they're not designed to succeed. The current generation of talent practices has become so bloated and bureaucratic that line managers neither support nor use them to their true benefit. Many appear to be designed more to impress other HR practiti... Read More

What Got You Here Won't Get You There: Peer and Executive Coaching

By Marshall Goldsmith /#1 Leadership Thinker, Exec Coach, NYT Bestselling Author. Dartmouth Tuck Professor Mgmt Practice

America's most sought-after executive coach shows how to climb the last few rungs of the ladder. He discusses how the corporate world is filled with executives, men, and women who have worked hard for years to reach the upper levels of management. The corporate world is filled with executives, m... Read More