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BEST PRACTICE WIKI

Our BPI wiki is the most comprehensive source of definitions and associated knowledge for learning and HR professionals. Based on our research, you can use the BPI wiki to give you clarity and consistency on key terms in our industry.

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A

Takes responsibility for all work activities and personal actions; follows through on commitments.

Agile management or agile project management is an iterative and incremental method of managing t...

Systematic methods of gathering data under standardized conditions and reaching a conclusion rega...

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B

We identify best practices as a program or system that achieves positive and sustainable change o...

The process involved in creating a unique name and image for a product in the consumers’ mind, ...

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C

Structured exercise undertaken to identify one’s objectives, marketable skills, strengths, and ...

Provides positive support, feedback and advice to an individual or group basis to improve their p...

A two way information sharing process which involves one party sending a message that is easily u...

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D

Acting as a coach or mentor to facilitate learning, giving honest feedback, and willingly sharing...

Ascertaining ways that people differ and beneficially bringing together those differences in an e...

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E

Use of electronic media and information and communication technologies in education or knowledge ...

The ability to identify, assess, and influence one's own feelings as well as those of others.

A measurable degree of an employee's positive or negative emotional attachment to their job, coll...

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F

Enables a group of people (as few as two) to reach an outcome for which they will take responsibi...

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G

Guerrilla marketing is an advertising strategy in which low-cost unconventional means (graffiti, ...

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I

The application of computers and telecommunications equipment to store, retrieve, transmit and ma...

The process of translating an idea or invention into a good or service that creates value.

Adherence to a moral code or list of values, reflected through honesty and complete accord in wha...

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L

Leadership development refers to any activity that enhances the quality of leadership within an i...

Also known as Training & Development: organizational activity aimed at bettering the performance ...

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M

The structured process by which managers enhance their skills, competencies and/or knowledge, via...

Managing and encouraging people, optimizing their outputs and effectively managing relationships ...

The process of communicating the value of a product or service to customers, for the purpose of s...

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N

Exploring positions and alternatives to reach outcomes that gain acceptance of all parties.

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O

Theory and practice of planned, systematic change in the attitudes, beliefs, and values of the em...

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P

Performance management (PM) includes activities which ensure that goals are consistently being me...

Planning, organizing, motivating, and controlling resources to achieve specific goals.

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S

Effectively pursuing sets of activities, tasks, and study in order to increase knowledge and impr...

Defining strategy, or direction, and making decisions on allocating resources in order to pursue ...

Understanding how things, regarded as systems, influence one another within a whole.

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T

Uniting around a common goal and generating greater productivity.

Working collaboratively in order to achieve a goal.

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