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Getting real buy-in to new strategies, programs or processes can be a challenge and frustration with some key stakeholders. This webinar provides proven and practical tips to getting real versus espoused buy-in order to lower barriers to change. These tips are based on over 25 years experience as an executive coach, consultant and trainer where influence without authority is the main lever for real and sustainable change. It is also based on action research and best practices. This webinar will empower you to face your toughest customers.