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Presenter: Stacey Hanke, Owner | Expert in Executive Presence & Influence | Communication Skills Coach | Keynote Speaker | Executive Mentor
How will you influence your listeners to act on what you have to say? Whether you are influencing through a presentation, meeting, sales call, conference call or face-to-face conversation, how you deliver determines whether or not others see you as credible, knowledgeable, and trustworthy. Without doing this effectively, you inhibit your maximum potential to: motivate, influence, and increase profits.
Stacey will help you eliminate the static that plagues communicative delivery - to persuade, sell, influence or simply effectively communicate face-to-face with a clear message. She will explain the positive actions you can take to increase your impact and value to your peers, clients, and associates. This highly interactive session will give you immediate and practical tools to influence your listeners to take action on what you have to say and build stronger relationships.
•See yourself as others see you; are you as good-or bad-as you think you are when you negotiate and influence?
o Build trust, integrity and credibility.
o Is what you say consistent with how you say it?
•Avoid the three biggest traps individuals fall into that negatively impact their professional image.
o Not just talk, but consciously and deliberately communicate in a way to influence others to take action.
o Tap into what is important to your listeners by using the K.N.O.W. technique to gain their agreement and commitment.
•Implement the three success strategies for winning business and building relationships!
o Deliver a message your listener wants to receive, not only what you want them to hear.
o Connect and engage to encourage motivation, attention, and action.
o Communicate a consistent message.
•Communicate with influence via technology; email and social media tools.
o Identify the appropriate form of communication based on your message, objective, and listener needs.
•Enhance your leadership skills.
o Adapt your message and communication style to individual roles and styles.
o Project confidence and credibility; build trust to be heard.
o Apply less is more when selling yourself and your ideas.
o How can you immediately apply the techniques discussed?
o Hold yourself accountable to see immediate changes in your communication.