The Heart of Coaching - Best Practice Institute
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The Heart of Coaching

Presenter: Thomas G. Crane, Leadership Consultant, Speaker, Author and Facilitator, Crane Consulting


What is a coaching culture?

In a COACHING CULTURE, all members of the culture courageously engage in candid, respectful coaching conversations, unrestricted by reporting relationships, about how they can improve their working relationships and individual and collective work performance. All have learned to value and effectively use feedback as a powerful learning tool to produce higher levels of personal accountability, professional development, high-trust working relationships, continually-improving job performance, and ever-increasing customer satisfaction.

Tom will share the development process, where coaching cultures fit in the big picture, and several of the diagnostic tools he has created to guide the transformational journey of his clients. He will cover:

•What distinguishes a “coaching” culture from a “coached” culture
•An overview of the two distinctive genres all coaching fits into
•Experiences regarding his consultative approach to changing culture


Thomas G. Crane

Leadership Consultant, Speaker, Author and Facilitator, Crane Consulting

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60 Minutes