Building Cultures of Integrity - Best Practice Institute
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Building Cultures of Integrity

Presenter: Scott Ventrella, Executive Leadership Development, Author, and Radio Personality


If you were able to gauge the integrity of your organization where would you fall? Do you have the typical, dysfunctional, or optimum culture of integrity at your workplace? Scott W. Ventrella explores this and more in his webinar "Building Cultures of Integrity." Culture is the interwoven system of beliefs and attitude, and integrity is wholeness.

If you don't have wholeness of beliefs and attitude, what do you have? An unethical environment; some signs of this are lack of trust, finger pointing, people trying to cover themselves, very little whistle blowing, and people hesitant of reporting wrongdoing. In environments like this, employees don't trust their complaints will be followed through; they have the attitude that things won't change. This is a culture of ethical failure.

How do you change that kind of environment? Reinforce and believe in the mission off the organization. Strive for complete alignment and congruency of what we say and what we do. There are three components to look for. The first one is intuition: we should have a very clear idea on what the organizational values are. The second component is reason. Scott talks about decision-making, right versus wrong and right versus right. Right versus wrong is moral temptations where we may know the right thing to do but are sometimes tempted. With this though, the decision-making process is straightforward: do what is right. With right versus right, what to do isn't straightforward. Take two very strong values, such as truth and loyalty: which is the right value to live and work by? Scott uses examples on these rights and more in his dilemma paradigms.

The third, and last, component is action. Scott talks about having the courage to take action and how integrity is everyone's job. He said that simply having an ethics officer isn't enough. You can't appoint someone to do something that is everyone's job. Everybody has a responsibility and should be held accountable.

Along with these three components, Scott identifies 10 characteristics of building a culture of integrity. When we have to make ethical decisions in the moment, and don't have time to check the manual or consult with anybody, Scott says we need to stick to this framework. The only way to do that is to embed it in the entire curriculum with constant, continuous reinforcement.

What Will You Learn

This session will cover the following topics:
•The 10 characteristics of a culture of integrity
•How to mobilize the organization to build a culture of integrity
•Individual ethical decision making

Who Will Participate

•Senior HR Executives
•Chief Learning Officers
•Ethics and Compliance Officers
•Organizational Development executives/professionals


Scott Ventrella

Executive Leadership Development, Author, and Radio Personality

Access Resource

60 Minutes