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Presenter: Thomas G. Crane, Author of The Heart of Coaching
In a COACHING CULTURE, all members of the culture courageously engage in candid, respectful coaching conversations, unrestricted by reporting relationships, about how they can improve their working relationships and individual and collective work performance. All have learned to value and effectively use feedback as a powerful learning tool to produce higher levels of personal accountability, professional development, high-trust working relationships, continually-improving job performance, and ever-increasing customer satisfaction. Tom will share the development process, where coaching cultures fit in the big picture, and several of the diagnostic tools he has created to guide the transformational journey of his clients.
•What distinguishes a “coaching” culture from a “coached” culture
•An overview of the two distinctive genre’s all coaching fits into
•Why 2009 is the perfect time for developing this culture
•What are the first steps of the journey
•The basic toolkit used by coaching cultures
•Leaders and managers of organizations and teams
•Internal leadership and development professionals
•Internal and external consultants
•Internal or external Executive Coaches