Professor Emeritus, Carson College of Business, Washington State University; Founder, Second Chance Employment Innovations ,
ContactJerry Goodstein, former Washington State researcher and editor of the forthcoming book Giving Voice to Values: An Innovation and Impact Agenda, can provide insights on the importance of active listening skills in the workplace and a framework employers can use to help employees foster these skills. The framework outlined in Giving Voice to Values has been trusted by numerous organizations as they work to shape executives who can recognize, clarify, speak and act on their values effectively in the face of conflict.
Learning Session | Published: July 22, 2021