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Most employees today feel overworked and underappreciated. During tough and challenging times when we are asking them to do even more with less, they report feeling even more stressed and fearful than ever before. To keep them from becoming myopic and instead consistently focused on the guests and opportunities at hand, management needs to especially be proactive and positive in difficult times. Dr. Bob Nelson will discuss his research and experience as to how recognition can make a practical difference during tight and recessionary times—even with little time, resources or budget. This session will use current and practical examples of what today’s organizations are doing to keep employees focused and positive in ways that can help the organization to emerge stronger from difficult economic times.
Bob Nelson, Ph.D., will expand your thinking of what recognition means and how you can better and more frequently recognize those you work with -- even with little time, resources, or budget. Far from being “fuzzy notion,” Dr. Nelson will show how recognition represents the single most validated principle for driving desired behavior and performance in today's work environments. He will draw from his own research and doctoral work as well as experience in working with hundreds of organizations on the topic to show how the best companies take a focused and long-term strategic view of employee recognition that systematically integrates the topic into the daily work practices of its managers, identifying and acting on opportunities in timely and specific ways. His session is filled with specific real-life examples and techniques that can be immediately applied back on the job by attendees to systematically leverage, build, and sustain a culture of recognition in their workplace today.