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Co-Author of Co-Active Coaching: New Skills for Coaching People Toward Success in Work and Life
Duration 60 Minutes
Conflict on teams is as inevitable as human interaction. Call it disagreement or differing points of view but friction, sometimes rubbed hard into active ignition, happens. It can be an open battle, a minefield, or simply a poisonous undercurrent, corroding the team’s ability to perform. In fact the fear of conflict is as damaging over time as the eruption. And yet the best performing teams have found a way to fight fair without creating a brawl. On best teams there is open disagreement, whole-hearted expression, and the result is creativity not casualties. How do they do that?
In this webinar, international team coach, Phillip Sandahl will explore the conditions necessary for rich interaction and engagement on teams. There are practical steps that any team can take to build safety, encourage participation, shift team members from hardened positions to alignment, and build bridges that last over time.
You will learn a process for creating team agreements around conflict—sometimes referred to as the “rules of engagement”. We will look at specific action steps that defuse conflict, and create fundamental alignment. You will learn ways to increase positivity in conflict, ways to separate the message from the messenger, and listening techniques that support team diversity. You will learn ways to build a stronger, more resilient and more creative team culture.
Team leaders, managers, executives, team members who work in high-pressure work environments