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T Charley Matera,
Consultant, Manager, Coach, and Principal
Duration 60 Minutes
Not always getting the results you wanted or expected from others you work with? Today nobody can afford compromises of quality or timeliness. Maybe there is something YOU can do about it! Conversation by Design™ gives you the toolbox to maximize commitment agreements and the action followthroughs that get real results.
1. What are the Five Daily Conversations and how to determine when to use which one next.
2. The role Trust plays as a predictor of delivery and how to assess Trust in the moment of engagement.
These tools are for anyone whose work to get results depends on the effort and contribution of others.