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Presenter: Kim Huggins, Partner at CLG, Strategy Execution, Women's Leadership and Generational Diversity Thought Leader
Businesses today rely on 4 generations (Traditionalist, Baby Boomers, Gen X and Gen Y) working productively together in the workplace. This presents many challenges but if you understand what each generation values most (and each is very different), you can create a generationally desirable workplace, build stronger teams and improve customer relationships.
In this webinar, Kim will present on research and the work related to her book “GENerate Performance: Unleashing the Power of a Multigenerational Workforce.” Managing multiple generations in the workplace with different preferences and expectations about their jobs and careers is no easy task. As Traditionalists and Baby Boomers retire and the workforce shrinks, leaders need to make business sense out of the next generation of workers. As companies become increasingly dependent on both younger and older talent, generational issues will become an increasingly important workplace diversity topic for managers and for HR professionals alike.
•Build awareness and understanding of the 4 generations, their core values and personalities
•Understand how generational issues impact business and affect the bottom line
•Learn how to tap into the strengths of each generation
•Enhance internal and external customer relationships with generationally-savvy communication styles and approaches
•Integrate Six Simple Strategies to help lead a multigenerational team
Business Leaders, People Managers, Supervisors, Human Resource Professionals, Team Leaders