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Presenter: Richard Boyatzis, Ph.D., Distinguished University Professor- Departments of Organizational Behavior, Psychology, and Cognitive Science, Case Western Reserve University
No matter who you are, helping others is a good thing. Often, as a leader, manager, doctor, teacher or coach, it’s your job. But when we attempt to help others, the truth is we often focus on trying to “fix” them, correcting problems or filling the gaps between where they are and where we think they should be. Unfortunately, this doesn’t work well, if at all, to motivate sustained learning or positive change. Even when a person does respond, they often do so out of a sense of obligation rather than inner motivation.
There’s a better way. In this BPI Talk, Emotional Intelligence expert Richard Boyatzis presents a message of hope.
The way to help people to learn and change, Boyatzis argues, cannot be focused primarily on problems that need to be addressed, but rather, must connect to a person’s positive vision of themselves, to an inspiring dream or goal they’ve long held. This is what great coaches do – they know that humans draw energy from such visions and dreams, which sustains our efforts to change, even through difficult times.
This talk will forever change the way coaches, managers, teachers, parents, and all of us think about and practice what we do when we try to help.