SIAC Case Study:360-Degree Feedback
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SIAC Case Study:360-Degree Feedback


This article outlines a competency-based leadership development system that leverages external coaching, 360-degree feedback, and individual development planning for all managers in the organization within the rapidly changing industry of information technology.In this article you will find:•    Strategic Reasons for this Program•    The Customer Challenge•    The Leadership Development Challenge•    Building a Business Case•    The Audience•    The Assessment Phase•    Phase One: Orientation•    Phase Two: Consolidating the Gains•    Group Profiling and Teamwork•    External Coaching•    Training Programs•    Evaluation•    Reinforcing the System•    Phase Three: A Shift in Direction•    Leadership Reassessement•    External versus Internal Programs•    Learnings•    Tackling Sensitive Issues•    Human Resource Systems Provide Critical Reinforcement•    Next StepsOne of the top technolo...
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