This article outlines a competency-based leadership development system that leverages external coaching, 360-degree feedback, and individual development planning for all managers in the organization within the rapidly changing industry of information technology.In this article you will find:• Strategic Reasons for this Program• The Customer Challenge• The Leadership Development Challenge• Building a Business Case• The Audience• The Assessment Phase• Phase One: Orientation• Phase Two: Consolidating the Gains• Group Profiling and Teamwork• External Coaching• Training Programs• Evaluation• Reinforcing the System• Phase Three: A Shift in Direction• Leadership Reassessement• External versus Internal Programs• Learnings• Tackling Sensitive Issues• Human Resource Systems Provide Critical Reinforcement• Next StepsOne of the top technolo...
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