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Amway is a global direct selling corporation with US$10.9b in sales revenue and 20,000 employees spanning the globe. In 2007, a new Growth Through Innovation strategy was initiated with one of its priorities being to become a high performing organization in order to sustain growth for the long term. The enable this strategy, a team of senior business leaders was convened to formulate a high level approach developing talent for long term growth.
This case study will highlight the resulting integrated talent management strategy and processes that has been implemented to support Amway’s growth strategy. While as with any organization, it is impossible to draw a direct causal relationship between the implementation of Amway’s integrated talent management strategy and business growth, the company has experienced year-on–year growth since the intentional implementation of integrated talent management processes to drive high performance.