Porter Noveli Case Study
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Porter Noveli Case Study


The Drotter results-based approach is tailored to a professional services firm structure and applied in the development of a performance management system aligned with the business’s strategy. Drotter’s Leadership Pipeline approach is implemented, with the full performance definitions for each leadership level in the tailored pipeline becoming the basis for a new organization-wide performance management application. The Drotter full performance definitions subsequently become the “source code” for selection, talent management and training planning applications. The focus of this paper is the first application, performance management.Business Diagnosis and AssessmentIn 2004, a leading global marketing communications firm undertook a fundamental strategic assessment and visioning process to guide it through the next five years. The firm’s CEO, President and Chief Strategy Officer led this process. The vision focused on a new approach to client account planning, a more client-ce...
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